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「Very nice hotel. We stayed for 2 nights in early June. Staff was very helpful. Lots of sitting areas for the guests to use. Wood fired sauna out side, E bikes free for quests. Breakfast was excellent. Too many other perks to mentions. Highly recommend it. Only negative is no elevator. So contact the hotel to make sure you get main floor if you need it」

「Great pool are but could use some landscaping. The food was excellent too n the casino and the golf bar. The room was very clean and the staff were very accommodating.」

「Clean rooms, quiet location. Very comfortable. Would stay here again.」

「Easy late check in. Spacious room.」

「フレンドリーな対応と朝食の心づかいに満足です。」

「Your breakfast was amazing! I really enjoyed my stay in Cranbrook. I will definitely stay at your hotel next time too.」

「Straight up, I didn’t stay here; I booked it for my 71 year old dad on a ski trip. He drank a beer in the raucous hotel bar where there was live music, was asleep by 10 when the music stopped and the lady that owned the place hugged him goodbye. Simply put, this night’s stay gave him more ammo for story telling than the previous 10 days. Outstanding.」

「Hot tub broken, no elevator only stairs @ 74 years old with luggage not easy. Air conditioner had a very loud squeal so couldn’t use at night cause sound wouldn’t let you sleep. Cleaned room on 2nd day and took used towels but did not leave any to replace them and went to call front desk and phone did not work. Very disappointed ☹️」

「受付の対応はスマートで淡々としていましたがこちらの要求や回答は的確だったと思います またUSBソケットの貸し出しもわざわざ別部屋から持ってくるなど親切で丁寧な対応でした ありがとうございます 休息を取るには十分な部屋だったと思います それに対してもありがとうございました」

「Everything was clean, comfortable, and quieter than many other motel locations in Cranbrook (there was a bit of noise from traffic noise alongside the air conditioner, but that last one can be turned off). Staff were respectful and friendly and the room was surprisingly spacious! I didn't have any issues with unwelcome scents or cleaning products as some reviews mention, though I did bring my own hand soap and didn't have the room cleaned during my stay. The drawbacks to some might be that...

「We enjoyed our stay. Thank you」

「Older hotel showing signs of wear. Because the hotel does not have a elevator, had to special request a main floor rooms. What was not clear when booking, was on which floor where the various room options. My wife and I have mobility issues. To compensate, we bring additional removal support aid for the shower. This is a common definciancy of may hotels.」

「I had visited Cranbrook three times from Japan and always choose this hotel. This hotel has so comfortable rooms with modern facilities with reason able accommodation fee. Also, compliment Wi-Fi connected so smoothly and this helps not only tourist but business person. Staff is I very helpful and friendly so I strongly recommend to stay this hotel when you are in Cranbrook. 」