Find hotels near Townfair Shopping Center, Louisville from ￥8,950

"pool wasnt very warm, hotel smelled of smoke and perfume to cover it up, room was not clean when checked in. pull out couch mattress was flat as a pancake."

"​"I am writing to formally express my dissatisfaction with my recent four-night stay. On one of those nights, I was locked out of my room and unable to gain entry until 5 AM. Despite paying for the full night, I was essentially denied access to my accommodations and have yet to receive any reimbursement. Furthermore, I experienced a second lockout during my stay, and room service was consistently unavailable. Given these significant lapses in service, I am requesting some type of reimbursement.""

"Hot tub was amazing! Nice and hot and clean. Pool felt great. Love the indoor/outdoor pool style. Room was amazing. Was upgraded to a suite. Staff were great! Zero issues. Great dinner and even better breakfast. Not too far feom downtown, great location. I highly recommend. I do not drink, but if u do...u can get 3 drinks for $3 between 5-7pm."

"This is by far one of the cleanest and smoke free Hotel that I like. Staff is very kind and the renovation is coming along. As a solo traveler I feel safe hear and no one bother you."

"Staff were friendly but I had to run the bathroom faucet for 15 minutes to get the shower water warm. Saw ants "

"Great "

"When I got there I was charged a deposit fee which I don't remember reading about when I made my reservation. I was told it would be refunded within 5 days after my stay, but this was still an inconvenience that I did not know to plan for. My first room was dirty. When I walked in, the refrigerator was left open. There was still small pieces of trash on the floor and on the desk. The counters had greasy looking smudges on them. There were no clean towels in the room. I asked for a new room. On the first morning of my two day stay, the breakfast there was rock hard biscuit, gravy, and potatoes. The lids covering the food also looked filthy. There was a waffle maker, but none of the plates were big enough for the waffles. On the second morning, the steamer that held the biscuits, gravy and potatoes the previous morning were empty. Once again, no plates big enough to hold the waffle. My only option was a single packet of peanut butter, two donuts, and a slice of bread. When I asked if more food would be put out, I was told that was it. This was an hour and a half before they ceased serving breakfast. Yes, it is a cheap hotel, but they don't truly offer what they promise in the description."

"No body to check in and charged money without staying."

"Floor was really gross. Toilet was leaking. I told them but they never tried to fix it."