2/10 Terrible
Laura
Traveled with family and small children
May 22, 2024
Disliked: Amenities
Avoid- this is a scam- we booked RS Boutique suites as the place was central location and not too high of a building 20 floors max when we had a child travelling with us - instead we ended up being with Bay Suites - received terrible customer service costing me £27 to phone Expedia to find out what was going on- then not being able to check in until 5pm and having to meet a stranger outside an ATM to be taken to a completely different property 47 floors high- there was no net over the door meaning we couldn't leave the patio door open. The apartment was small and nothing similar to the pictures on the room selection. Air con didn't work either and the apparent. Could be doing with a paint and a proper clean .Would never book with Expedia or RS Boutique/bay suites again and the service from Expedia was also shocking!
Laura
Stayed 4 nights in May 2024