Tordesilos Vacations from ￥175,219

The property is overall very nicely located and easy to travel from. It was clean and the bathroom was very spacious. However the service left a LOT to be desired😖! Here are a couple of examples: once when asked the doorman to call us a cab he just pointed to the taxi driving by and said that you will find it there! How unprofessional!! Also we were leaving early for a trip so I asked them to provide some croissants or something to the room ( mind you this is a hotel that does full breakfast) and they refused since it was about 10 minutes before 7 — there usual time😟. In summary facilities and location good customer service bad!

Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.

Beautiful hotel, fantastic service. Close to all tourist attractions. I will definitely come back.

Excellent choice Walking distance to everything Staff fantastic Very clean and safe Amazing breakfast Wish there was a pool

Centrally located Easily walkable to eateries, museums & shops. Staff is helpful and friendly. Accommodations are comfortable and thoughtful. Breakfast buffet was convenient