「The room was clean and comfortable. It was very warm, but a hotel of that age can't be expected to have aircon so it was mitigated with fans. Staff were excellent throughout and sorted any minor niggle i had. Would highly recommend.」
「Our stay had a string of issues. The air conditioning was broken, and with no lift, I had to ask for help carrying my luggage upstairs due to a hidden disability — initially refused until I explained why. The only fix offered was one remaining small desk fan; staff were pleasant, but that leaves other guests with broken AC with nothing.
A family member wasn’t told their AC was broken at check-in, then had to change rooms over a broken mattress (no replacement offered, and no help arranging the...
「Staff on reception very helpful. Secure parking was a welcome bonus. The room was spacious enough for one/couple. Tea/coffee in room. Shower gel.and soap supplied. Plenty of hanging space. Very warm and a fan was supplied. Bathroom was clean and large enough. Overall very good stay. Didn't have a breakfast so can't comment only, it smelled delicious.」