「Hotel was located in a nice area close to shopping and food. Only complaint is that I used a third party to make reservation for an accessible room. When I arrived at the hotel I got a regular room and the accessible rooms were booked. I blame this more on the third party for the screwup.」
「The service was excellent! We got a complimentary ride from the airport. Even though our flight was 30 minutes late, the shuttle driver waited for us at the airport. Then everyone was very welcoming offering free water bottles every day and also an apple when we were leaving early and didn’t have time for breakfast. Also, the food at the Erie Grill was excellent and included some healthy options.」
「Hotel staff are so friendly and supportive. They are really committed to have guests feel comfortable. Convenient to go to University of Rochester as well as near to College Town.」
「note: they are remodeling,but very tidy about it.no intereference at all. Finally an acesible room that truly was in every way. roll in shower withdetachable shower head bench, plenty of room for wheelchair. high toilet bars whereever you seemed to want one. flat egress directly to outside for emergencies. i have had too many rooms in other nice hotels where the bathroom is misrepresented.quiet,back from the main road but easy access to everywhere i wanted to go in the rochester area.beds were...
「We stayed at the Hilton Garden Inn Rochester/ Pittsford to be conveniently located to the Buffalo Bills training camp. It was close, easy to park, refreshing pool and a super kind staff. We were delighted with our stay. Thank you! 」