ソーントン デールのプールのあるホテル

「High Oaks Grange is a beautiful property with a very high standard of fittings. We had everything we needed for a wonderful stay with old friends. There were plenty of things to do locally and we loved the area. One highlight was a meal cooked for us in the Grange by Chef Dan Graham. We would thoroughly recommend him. as would we would highly recommend The Grange for a large group. We hope to return in the future.」

「The best part of the hotel was the outside,and the entrance hall and staircase.Unfortunately the rest of the hotel was very down market. The whole place needs a refurbishment ! Our room was disgusting in the bathroom there was glue ? ( not sure what is was ) on the bottom of two rows of tiles dirt stuck to it .chopped paint every where needed painting . You couldn’t see out of the windows due to bird poo ! The ceiling over the bath leaked brown water .when I reported it I was told mantainace...

「We had a lovely room on the 3rd floor but it was very hot as a result of the recent high temperatures. This made sleep difficult until the early hours of the morning when the weather cooled. All the staff we encountered were great - very helpful, pleasant and cheerful. Breakfast was standard but absolutely no complaints. It is a very old property but some way of keeping the upper rooms cooler in high summer temperatures would be a major improvement.. perhaps by increasing the roof insulation」

「エレベーターはとても旧式で、自分で開閉しないとならない。映画の世界かと思った。ホテル代の割に部屋の設備が貧弱。コストパーフォーマンスが悪すぎる。」

「Took payment out of my account without confirmation of booking, no reminder or email, just rang me on the same night to ask what time I was checking in. Then took payment of £305 out of my account, tried to call them direct on Saturday and no response Absolutely ridiculous.」

「Staff were accommodating, kind and friendly. Rooms super. Views fantastic. Peaceful. Efficient.」

「We have stayed here a few times we love it 」