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Sebastian at the reception was very caring and tried his best to solve our problems. People in the same situation should be aware of this, but we are very grateful to him. We came by car. There is a street parking system near the hotel, but it is quite expensive. Sebastian looked up a cheaper parking option for us. It was about 10 minutes away from the hotel by public transport, but he kindly explained in detail how to get back. There are a few steps at the entrance of the hotel, and the room we booked had no elevator, so we had to use the stairs. It was hard with a baby, a stroller, and two suitcases. However, Sebastian helped us every time, and he even checked with their sister hotel to see if there was a room with an elevator available. We were not used to European hotel conditions and had not researched enough beforehand. Even so, we truly appreciated Sebastian’s kind and humorous support

ホテルのスタッフの方が親切でした。午前中に荷物を預けに行ったところ、早めにチェックインさせていただくことができて助かりました。 トラムのdam駅の目の前なので立地も便利で、ホテルの外観も素晴らしかったです。

スタッフの方がとても親切で、フロントにはオーナーが飼っている猫が２匹いてとても可愛いです。 清潔感もあり、部屋も広々していて良かったです。 またロビーには無料のドリンクやちょっとしたお菓子も置いてあってのんびりできます。 ホテル全体のデザインもとても可愛かったです！ 周辺はホテルの西側は治安も良く日が暮れても歩きやすいと思います。東側は少し治安が良くないようにも感じましたが、危機感を持ってスタスタ歩けば大丈夫だと思います。

フロントのスタッフは非常にフレンドリーで良かった！

Lovely place to stay! Definitely I'll come back here when I come back. Very convenient to everywhere in centre of Amsterdam.