Ternate Vacations from ￥182,362

Clean room but dirty grout in bathroom and dirty bottom in the bath tub. Ran out of shower gel. Staff service very poor - hard to get a good morning out of them, nevermind a smile..... Scrambled eggs overcooked and luke warm, same for spinach, beans and carrots. All in all, 4 out of 10 from me - room for improvement, especially for the service.

The room was clean and spacious , great hotel but not a luxury 5 star but a lovely stay none the less .

Very spacious and modern clean room. Loved it! Grazie!!

Beautiful converted building, big rooms with tall ceilings, good value with a good location for the Olympic events.

The hotel is really beautiful, service is great, room is big, clean, has all the amenities. Food is super delicious and great variety for breakfast or dinner. Had little confusion for the extra charge for SPA, so be aware it cost extra, but in Expedia site its not really visible, so needs to be updated. But SPA is worth visiting, really great. Overall enjoyed our stay, thank uoy to reception team for being so helpful and welcoming, bar and restaurant staff for their great service.