Termens Vacations from ￥134,508

Very clean hotel. Easy access to check In and out. Will stay here again

Staff is super kind, considerate and hardworking. They are informative and available through whatsapp as well in case of Emergency.

At peak times, especially breakfast, the elevator is a nightmare! Took as 25mins to get down to the lobby one morning. The staff was great, nothing they could do to fix it, but just plan accordingly.

I enjoyed how friendly the staff was and how accommodating they were! It’s a beautiful hotel as well!

Definite potential but needs some polish. There was a sign announcing new ownership so maybe things were in flux. I was in room 104 which was on the first floor and corner of building facing an intersection of two alleyways so a little noisy. You can hear everything - my first night I got up and complained because the room directly above was using a vacuum or a mechanical air pump at 11:30 pm. Moving around something heavy and walking back and forth. The rooms have no rugs (verified with my colleague who stayed in floor 3. Also my room’s toilet would run when the above toilet would flush so every so often and in middle of night I’d hear the toilet which was odd. Both nights were noisy which wouldn’t be as annoying if i wasn’t traveling for work and had early AMs. Additionally there is no coffee machine in the room nor complimentary coffee in the lobby in the AM. You can order a coffee but it’s overpriced for an automated touch screen beverage. I enjoy a cup of tea at night and bring along a couple of bags and when asked I was given a cup of hot water. I did appreciate their still/sparkling water dispenser that included flavor waters in the lobby. The location was great - a short walk to bakeries and restaurants in a quiet part of Beverly Hills. So much potential but some small amenities you’d expect at a boutique hotel in BH were lacking.