「The check-in process was very confusing and frustrating. The system seemed to have issues depending on which number was provided through the email, making it difficult to access my room smoothly.
Unfortunately, the checkout process has been just as difficult. When trying to check out in the morning, I was instructed to enter the same number I used to access my room, but the system would not accept it. Because of this, I now have to wait for customer service just to complete the checkout...
「The check-in process was very confusing and frustrating. The system seemed to have issues depending on which number was provided through the email, making it difficult to access my room smoothly.
Unfortunately, the checkout process has been just as difficult. When trying to check out in the morning, I was instructed to enter the same number I used to access my room, but the system would not accept it. Because of this, I now have to wait for customer service just to complete the checkout...
Kavon