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"Excellent customer service. Top class friendly staff and safe secure accommodation "

"We always stay here when we come to Tenerife. Beautiful hotel with happy, attentive staff. Such a lovely relaxing time here with lots of special extra touches. "

"Overnight stay whilst flying from Tenerife North Airport, up very early so no chance of breakfast. Still enjoyed the hotel."

"Quite simply a wonderful hotel complex, fantastic choice of restaurants which were always accessible. Treat yourself!"

"No tea or coffee making facilities in deluxe room"

"This is a wonderful five star hotel at a reasonable price, surrounded by a calm atmosphere and a beautiful park. The staff are super attentive accommodating.."

"Hard Rock Hotel lived up to its reputation, friendly staff, good food, excellent room. Nothing was too much trouble. Arrival was trouble free and the guy, sorry forgot his name, was one of the best I have come across, so friendly and helpful. We where given an upgrade to a suite, thank you. As we where early we parked our bags and grabbed a coffee in the Constant Grind and chilled. Will certainly be looking to stay in other Hard Rock Hotels on our future trips."

"Had a great stay as a family of three with a 5 years old. Facilities and staff are great and very child friendly. Buffet dinners and lunches varied - some days were excellent, other not so much. Pools are also lovely. The only true inconvenience was an absolute lack of ventilation on the bathroom/toilet. Would certainly return despite of this."

"Dont read negative reviews . Im very fussy and loved this hotel Garden suite adults section room 1001 all inclusive . Will be returning "