We had a 2 queen bed room, one of the bed had some sort of liquid on the comforter so we called the front desk 4 times before someone actually spoke with us and didn’t just put us on hold. We asked them for a new comforter and they brought us a blanket instead. The ceiling had blood splattered on it, the lighting in the room is terrible and the bathroom lighting had one light was out. The jacuzzi was lukewarm and not enjoyable. We had a late check out for 2pm and when we came back from breakfast at 1230, we were locked out of our room. We have stayed at other Holiday Inn Express multiple times and this is by far the worse and I would tell others to stay at the ones closer to the freeway exit! This hotel needs a complete remodel
Joeylynne
2024 年 6 月に 1 泊滞在
4/10 (不満)
Glenda
出張, 家族旅行
2024 年 6 月 10 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
bathroom smell badly
Glenda
2024 年 6 月に 2 泊滞在
10/10 (非常に良い)
CARMELITA、VICTORVILLE
カップルで旅行
2024 年 6 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We love your biscuits and sausage gravy. Excellent breakfast ....including your cinnamon roll ... soft and warm. staff is friendly and kind. Front desk, breakfast, and housekeeping ....great.
CARMELITA
2024 年 6 月に 1 泊滞在
2/10 (非常に不満)
Mary Kay
2024 年 6 月 3 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel is very dirty. Has mold in the shower and in the ceiling. I do not recommend staying here.
Mary Kay
2024 年 5 月に 2 泊滞在
8/10 (良い)
Angela
家族旅行
2024 年 6 月 1 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very bad housekeeping. Asked for housekeeping services did not receive it ever on a 4 day stay after asking for it daily it never happened.