プライベートビーチ、サンラウンジャー、ビーチパラソル、ビーチタオル

ヴィラ サンタンドレア ベルモンド ホテル タオルミナ マーレの口コミ

5 out of 5

口コミ

9.4

最高に素晴らしい

評価 10 - 115 件の口コミ中 90 件が非常に良い" "
評価 8 - 115 件の口コミ中 14 件が良い" "
評価 6 - 115 件の口コミ中 6 件が普通" "
評価 4 - 115 件の口コミ中 3 件が不満" "
評価 2 - 115 件の口コミ中 2 件が非常に不満" "

9.6/10

清潔度

9.6/10

スタッフとサービス

9.8/10

設備とサービス

9.2/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

10/10 (非常に良い)

India

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 5 泊滞在

10/10 (非常に良い)

Kathryn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel with best in class staff. After some less stellar hotels on a trip through Italy and an extremely long travel day, arriving here felt like a miracle between beautiful rooms with incredible views, great food at Brace, and the most welcoming team onsite. checking out was hard - we did not want to leave!!
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Emily

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Gorgeous!!! Amazing hotel, the staff was wonderful, the location is right on the beach and so tranquil. The food was incredible, but expensive. Just a dream!!
2024 年 4 月に 5 泊滞在
Giulia Casella - Guest Experience Manager からの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Emily,Thank you so much for taking the time to share your experience with us. We are absolutely delighted to hear that you had a dreamy stay at our hotel and that the beauty of the location, right on the beach, provided the tranquility you were seeking.Our staff is truly dedicated to creating a welcoming and memorable experience for every guest, and we're thrilled to know they contributed positively to your visit. We make it our mission to ensure that from the moment you walk through our doors, you feel valued and cared for.We also appreciate your kind words regarding the culinary offerings. Our chefs take great pride in preparing dishes that not only tantalize the taste buds but also reflect the high-quality ingredients and culinary traditions of our locale. We understand that pricing can be a concern, and we strive to balance that with delivering exceptional dining experiences that justify the value.It's wonderful to hear you describe your stay as 'just a dream'. It is feedback like yours that inspires us to continue striving for excellence in everything we do. Thank you once again for choosing us for your getaway, and we hope to welcome you back soon for another serene escape by the beach.Warmest regards,Giovanni Nastasi General Manager

10/10 (非常に良い)

Brian

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property and friendly staff
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Jamie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 3 泊滞在

10/10 (非常に良い)

Annika

2023 年 7 月に 2 泊滞在

10/10 (非常に良い)

Shreya

2023 年 8 月に 3 泊滞在

10/10 (非常に良い)

Peter

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A wonderful stay in Taormina
the location and staff was more than anyone e could ask for I was only there for two days but the stay was absolutely wonderful including the hotels free shuttle to the sister resort
2023 年 7 月に 2 泊滞在

10/10 (非常に良い)

samra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amazing as expected from Orient express group.
2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

Yashan

2023 年 6 月に 3 泊滞在

10/10 (非常に良い)

brittany

2023 年 5 月に 3 泊滞在

10/10 (非常に良い)

Roberto

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our stay at Villa Sant'Andrea was superb in every way. From our reception by the friendly and well-informed staff to the dining options and facilities, we couldn't have asked for a more complete and luxurious experience in Taormina. Five stars and two thumbs up for this property!
2023 年 4 月に 2 泊滞在

10/10 (非常に良い)

Henry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fairy tale trip
This was our first trip to Taormino and everything was wonderful. The hotel is beautiful and perfectly situated on the Ionian Sea. The town is cute and fun to walk around. The hotel staff was wonderful and very welcoming.
2023 年 4 月に 6 泊滞在

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 2 泊滞在

10/10 (非常に良い)

Keith

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff were very helpful and kind.
2023 年 4 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Luxury comfort
The hotel, location, size , professional staff, all made our stay fantastic. The pizza at the pool bar was the best we had all over Italy! My only negative was the price of wines by the glass, and it seemed that unless you specify a particular price range (which I learned quickly to do) they poured a very pricey option, $25-30/glass!
2022 年 10 月に 3 泊滞在
Giovanni Nastasi - General Manager からの返信 (投稿日 : 2022 年 10 月 16 日)
Good Afternoon from Villa Sant'Andrea,We are pleased to read your comment regards your stay with us. We found our prices alligned with all the 5 stars hotel in Taormina and we appreciate all kinds of constructive feedback as it allows us to review our standards and further improve our hotel experience. I look forward to welcoming you back for your next stay. Best RegardsGiovanni NastasiGeneral Manager

10/10 (非常に良い)

Sahar

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very accommodating and welcoming. The food in the hotel is outstanding and the chefs are very flexible and will make dishes which are not on the menu to accommodate your requirements. Overall had a great stay. The location of the hotel is excellent as well on a lovely beach.
2022 年 9 月に 3 泊滞在
Giovanni Nastasi - General Manager からの返信 (投稿日 : 2022 年 10 月 16 日)
Dear Sahar,Thank you for your review on Expedia.We are delighted our staff has been accomodating and welcominig, that you enjoyed our restaurant and our Chefs made everything special for you. We can't wait to welcome you back in Taormina MareBest RegardsGiovanni NastasiGeneral Manager

10/10 (非常に良い)

Özge

2022 年 8 月に 1 泊滞在
Giovanni Nastasi - General Manager からの返信 (投稿日 : 2022 年 10 月 16 日)
Dear Ozge,thank you for rating us on Hotels.comGiovanni NastasiGeneral Manager

10/10 (非常に良い)

Robert

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The interior is grand and the exterior amazingly colorful. The rooms are very clean and nicely furnished. The bath supplies are top notch. The balconies provide a view like no other. The gardens are immaculate. The beach is private and well maintained. No sand, mostly pebbles, so get yourself a pair of beach shoes. Staff at the beach are very helpful. Bar / food items good. The staff is very attentive, helpful and professional. Amazing place.
2022 年 6 月に 6 泊滞在

10/10 (非常に良い)

Brodi

2022 年 6 月に 3 泊滞在

10/10 (非常に良い)

Aravindan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely view out to the sea. Great location and lovely attentive staff
2022 年 4 月に 2 泊滞在
Giovanni Nastasi - General Manager からの返信 (投稿日 : 2022 年 5 月 16 日)
Dear Aravindan, Thank you so much for taking the time to leave such a nice review on your recent stay at Villa Sant’Andrea. We are delighted you enjoyed your time with us and our team made you feel welcome. We are very pleased you'd like to revisit and look forward to seeing you again soon. Best regards Giovanni Nastasi General Manager

10/10 (非常に良い)

Edward

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is truly five star. The service is outstanding and far beyond any other five star I have experienced.
2021 年 9 月に 6 泊滞在
Giovanni Nastasi - General Managerからの返信 (投稿日 : 2021 年 10 月 11 日)
Dear Edward, thank you for taking the time to write your review on Expedia. We are delighted you enjoyed our hotel and our five stars service. Looking Foward to welcome you back at Taormina Mare Best Regards Giovanni Nastasi General Manager

10/10 (非常に良い)

Evert

グループ旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Subliem
Dit moet wel een van de beste hotels van Sicilië zijn, de locatie die ligging aan dat eigen strand, de vriendelijke staff en de overall ervaring is subliem.
2021 年 9 月に 8 泊滞在
Giovanni Nastasi - General Manager からの返信 (投稿日 : 2021 年 9 月 30 日)
Dear Evert, thank you for sharing your feedback with us on Expedia. We are delighted you enjoyed our hotel and our services,as the reception and the restaurant, the bar and beach. I look forward to welcoming you back for your next stay. Best Regards Giovanni Nastasi GENERAL MANAGER

10/10 (非常に良い)

Wendy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 9 月に 3 泊滞在
Giovanni Nastasi - General Managerからの返信 (投稿日 : 2021 年 9 月 12 日)
Dear Wendy, thank you for rating us on Hotels.com Wish to welcome you soon in Villa Sant'Andrea Best Regards Giovanni Nastasi General Manager

6/10 (普通)

Francesco

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Posto fantastico ma non tutte le camere vanno bene
La stanza che mi hanno dato non era sicuramente all’altezza della cifra che ho pagato, Per farmi la doccia dovevo stare con le gambe piegate perché il soffione era troppo basso, c’era poca acqua, per fare il bidet sbattevo la gamba al muro, sulla testata del letto c’era un po’ di polvere. Per tutto il resto il posto è meraviglioso
2021 年 8 月に 1 泊滞在
Giovanni Nastasi - General Managerからの返信 (投稿日 : 2021 年 9 月 12 日)
Gentile Sig. Francesco, La ringraziamo per il tempo dedicatoci a scrivere la sua recensione su Expedia Sappiamo quanto sia importante accogliere le osservazioni costruttive dei nostri ospiti, dalla quali traiamo ogni giorno ulteriori spunti per migliorare, le rinnoviamo pertanto i ringraziamenti per i suoi commenti. Le porgo i miei personali saluti Giovanni Nastasi General Manager

10/10 (非常に良い)

federico

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2021 年 7 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2021 年 7 月に 3 泊滞在

4/10 (不満)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Lovely bones but in dire need of renovation. Service was friendly and attentive but food was bland and somewhat disappointing.
2020 年 9 月に 3 泊滞在
Giovanni Nastasiからの返信 (投稿日 : 2020 年 10 月 4 日)
Dear Guest, Thank you for reviewing your last stay at the Belmond Villa Sant'Andrea. It is a pleasure to read that you were satisfied with the service provided by the team members. On the other side, I am sorry to learn that you were disappointed with the food. Your precious feedback has been addressed to the relevant department. We hope to welcoming you back very soon. Kind regards, Giovanni Nastasi GENERAL MANAGER

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
zeer vriendelijke prersoneels, heel mooie uitzicht en heel goede keuken met heel goede bediening! te kleine kamers en badkamers en heel veel muggen!
2020 年 9 月に 6 泊滞在
Giovanni Nastasiからの返信 (投稿日 : 2020 年 9 月 28 日)
Geachte mevrouw /mijnheer, Hartelijk dank voor uw bezoek aan ons hotel en voor het delen van uw recensie. We zijn blij om te horen dat u een positieve ervaring hebt gehad en kijken uit naar uw volgende bezoek! Met vriendelijke groeten, Giovanni Nastasi GENERAL MANAGER

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A gem on the ocean
Fabulous hotel, excellent service just a shame only one restaurant! Part of the large outdoor terrace could easily be converted into a more casual bistro. And unless you wanted to set your alarm before sunrise you never stood a chance at getting front row sun beds! All reserved before 7.30am with most clients only arriving after lunch. We would only want the beds in the morning so really missed out.
2020 年 8 月に 5 泊滞在
Giovanni Nastasiからの返信 (投稿日 : 2020 年 9 月 12 日)
Dear Guest, Thank you for taking the time to share your feedback on your last visit at the Belmond Villa Sant’Andrea. I am delighted to read that you enjoyed our hotel and that the service was “excellent”. I will ensure your kind comments are shared with all the team members. We work hard to create unforgettable memories, trying to make our guest feel at home away from home, taking care of every detail with a high-level and friendly approach and I am very sorry that you were not able to accommodate yourself in the front row sun beds. However, kindly note that our beach is open from 9 am and is available on a “first come first served” basis, meaning that it is not possible to reserve any place in advance. However, please be assured that it will be my priority to investigate and make sure that such situation will not re-occur again. We look forward to welcoming you back very soon. Kind regards, Giovanni Nastasi GENERAL MANAGER

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Outstanding
Outstanding, beautiful place with impeccable service. We spent two separate weeks here and it was a brilliant summer
2020 年 9 月に 1 泊滞在
Giovanni Nastasiからの返信 (投稿日 : 2020 年 9 月 13 日)
Dear Guest, Thank you for taking the time to share your lovely review on your last stay at the Belmond Villa Sant'Andrea. It is a pleasure to learn that your experience was brilliant. We look forward to welcoming you back very soon. Kind regards, Giovanni Nastasi GENERAL MANAGER

10/10 (非常に良い)

Naoki、Brussels

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome. View, food, sea, beach, staff, location. Everything is amazing. Wanna come back again soon.
2020 年 8 月に 7 泊滞在
Giovanni Nastasiからの返信 (投稿日 : 2020 年 8 月 17 日)
Dear Naoki, Thank you for choosing to stay at Belmond Villa Sant’Andrea and for reviewing your stay with us. I am glad to learn that your experience with us was amazing where the quality of food, the unique location and service provided by the team members met your expectations. The team and I really look forward to welcoming you again in the nearest future. Kind regards, Giovanni Nastasi GENERAL MANAGER

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect Sicily Getaway
Absolutely amazing hotel!
2019 年 10 月に 2 泊滞在
Giovanni Nastasiからの返信 (投稿日 : 2020 年 9 月 14 日)
Dear Guest, Thank you for taking the time to share this lovely review on your last stay at the Belmond Villa Sant'Andrea. I am pleased to learn that your recent visit with us was perfect. We look forward to welcoming you here in the nearest future. Kind regards, Giovanni Nastasi GENERAL MANAGER

2/10 (非常に不満)

宿泊されたお客様

気になった点 : スタッフとサービス
2019 年 10 月に 7 泊滞在
GNからの返信 (投稿日 : 2019 年 10 月 29 日)
Dear guest, thank you for sharing a review on Belmond Villa Sant'Andrea. We are sorry to see this low score and if you would like to discuss it in a more detailed manner, please be so kind to provide a suitable time/date and a telephone number where we can reach you. Looking forward to hearing from you, I send my best regards. Giovanni Nastasi GENERAL MANAGER

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the luxury, excellent customer service, sea outside your window, delicious food, and conversation location!
2019 年 10 月に 1 泊滞在
Giovanni Nastasiからの返信 (投稿日 : 2019 年 10 月 20 日)
Dear Guest, Thank you for sharing with us your precious feedback on your recent stay with us. I am glad to learn that the service, the food and our unique location met your expectations. We very much look forward to welcoming you back in the nearest future for another excellent experience. Best regards, Giovanni Nastasi GENERAL MANAGER

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
2019 年 10 月に 3 泊滞在
Giovanni Nastasiからの返信 (投稿日 : 2019 年 10 月 12 日)
Dear Guest, we are thankful for your positive rating on Belmond Villa Sant'Andrea. We look forward to welcoming you back very soon. Kind regards, Giovanni Nastasi GENERAL MANAGER

8/10 (良い)

宿泊されたお客様

2019 年 9 月に 4 泊滞在
Giovanni Nastasiからの返信 (投稿日 : 2019 年 10 月 12 日)
Dear Guest, we are thankful for your positive rating on Belmond Villa Sant'Andrea. We look forward to welcoming you back very soon. Kind regards, Giovanni Nastasi GENERAL MANAGER

10/10 (非常に良い)

Clare

2019 年 9 月に 1 泊滞在

10/10 (非常に良い)

Rosanna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful location
We stayed for one night for our anniversary. The view from the hotel is beautiful and the staff were great. We had a lovely couple of days on the beach and enjoyed breakfast looking out over the beach. Would highly recommend it!
2019 年 9 月に 1 泊滞在
Giovanni Nastasiからの返信 (投稿日 : 2019 年 9 月 22 日)
Dear Rosanna, Thank you for taking the time to share your stay at the Belmond Villa Sant'Andrea. I am pleased to read that your time with us was enjoyable and that the beach, the breakfast and the team members made your anniversary a memorable one. We look forward to welcoming you back in the nearest future. Kind regards, Giovanni Nastasi GENERAL MANAGER

10/10 (非常に良い)

Clare

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Exceptional
2019 年 9 月に 2 泊滞在
GNからの返信 (投稿日 : 2019 年 10 月 29 日)
Dear Clare, Thank you for sharing your lovely review. I am glad to learn that you had a beautiful experience with us. We look forward to welcoming you back in the nearest future. Kind regards, Giovanni Nastasi General Manager

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful location with a fabulous beach. Food is good. Service can be slow sometimes. Room is super clean. Breakfast can be had on your balcony for no extra fee. Loved the view and the vibes.
2019 年 7 月に 2 泊滞在
Giovanni Nastasiからの返信 (投稿日 : 2019 年 8 月 3 日)
Dear Guest, Thank you for taking the time to share your positive feedback on your last stay at the Belmond Villa Sant’Andrea. I was absolutely delighted to read that you enjoyed all aspects of your time here especially the unique location, the food and the room that made your experience a most memorable one. Your note about the service has been highlighted to the relevant head of department for evaluation. We look forward to welcoming you back here in the nearest future. Kind regards, Giovanni Nastasi GENERAL MANAGER

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度、客室の快適度
Sea and beach are very dirty!
We came here with friends to enjoy the sea... we could not touch the water!!! During our three days, its been full of dirt and garbage floating... on top of thousand of jelly fishes.. we can live with the jelly fishes because its nature... but the garbage !!!! It was really not nice for a place of this price ... we are very disappointed and feel fullished
2019 年 7 月に 2 泊滞在
Giovanni Nastasiからの返信 (投稿日 : 2019 年 7 月 15 日)
Dear Guest, Thank you for sharing a review of your recent stay at the Belmond Villa Sant’Andrea. We strive to deliver the best possible experience for our guests upon their stay, so I am sorry to learn that you were disappointed about the beach experience. However, it is my priority to assure you that our beach members do daily water sea cleaning as we take care about the cleanliness of our unique bay. Please be assured that your kind note has been shared as we take all our guest feedback to be of utmost importance. We hope you will give us another chance to welcome back here and to restore your faith in us. Kind regards, Giovanni Nastasi GENERAL MANAGER

6/10 (普通)

Laurent

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Garbage floating on the sea!!!
The staff was really kind and helpful, bravo to all!! Unfortunately, the beach and the sea in front of the hotel are very disappointing!!! We went there to spend 3 days on the beach and enjoy swimming... well we could not! There is plenty of dirt and garbage (plastic bags, bottles) in the sea as well as tons of jelly fishes and bees... totally unacceptable for this price. i would have knows it was that bad, i would have gone to another place...
2019 年 7 月に 2 泊滞在
Giovanni Nastasiからの返信 (投稿日 : 2019 年 7 月 15 日)
Dear Laurent, Thank you for taking the time to share your feedback following your most recent stay at the Belmond Villa Sant’Andrea. I am glad to learn that you appreciated the professional and helpful service provided by our team members. However, I am sorry to read your disappointment about the sea and beach. Please be assured that what you mentioned is an unusual situation that our beach team strive to face when it happens doing daily cleaning procedures in order to maintain the sea clear and crystalline. I do hope that we can have another opportunity to host again as I know that we can provide a much better experience from the time that you walk into the hotel until your departure. Kind regards, Giovanni Nastasi GENERAL MANAGER

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 7 月に 1 泊滞在
Giovanni Nastasiからの返信 (投稿日 : 2019 年 7 月 15 日)
Dear Guest, Thank you for rating your stay at the Belmond Villa Sant'Andrea. Kind regards, Giovanni Nastasi GENERAL MANAGER

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing week in Taormina
Amazing stay. Will definitely come back.
2019 年 7 月に 4 泊滞在
Giovanni Nastasiからの返信 (投稿日 : 2019 年 7 月 9 日)
Dear Guest, Thank you for staying at the Belmond Villa Sant'Andrea and for sharing a review of your recent stay with us. I am pleased to read that you had an amazing week with us and that you confirmed to come back. We look forward to hosting you very soon for another enjoyable time. Kind regards, Giovanni Nastasi GENERAL MANAGER

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Nice hotel
Service could have been better for the price we paid! The service at the beach was very slow. The location was amazing and the property very charming. Staff were very friendly and welcoming.
2019 年 7 月に 2 泊滞在
Giovanni Nastasiからの返信 (投稿日 : 2019 年 7 月 10 日)
Dear Guest, Thank you for sharing with us your feedback following your most recent stay at the Belmond Villa Sant’Andrea. I am pleased to read that your experience was overall positive where our “amazing” location along with the team members met your expectations. On the other hand, I am sorry to find out that the you were not entirely satisfied with the service especially with the beach one that you considered to be slow. I have passed on your feedback to the relevant department to follow up and for evaluation. I do hope we will have the pleasure to welcoming you back in the not too distant future. Kind regards, Giovanni Nastasi GENERAL MANAGER

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel, but food and drinks very expensive compared to the restaurants nearby
2019 年 6 月に 4 泊滞在
Giovanni Nastasiからの返信 (投稿日 : 2019 年 6 月 29 日)
Dear Guest, Thank you for taking the time to share a review about your last stay at the Belmond Villa Sant’Andrea. I am pleased to read that your experience with us was overall positive. Your note about food and drinks prices is of great value to us and it will be taken into serious consideration for future improvements. However, kindly note that they are in line with most luxury venues around the world. We look forward to welcoming you back very soon. Best Regards, Giovanni Nastasi GENERAL MANAGER

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were extremely personable, always greeting And couldn’t do more to help or assist.
2019 年 6 月に 3 泊滞在
Giovanni Nastasiからの返信 (投稿日 : 2019 年 6 月 22 日)
Dear Wotif, Thank you for reviewing your stay at the Belmond Villa Sant'Andrea. I am pleased to read that your stay was overall positive and that the team members delivered an excellent service. We look forward to welcoming you back here very soon. Kind regards, Giovanni Nastasi GENERAL MANAGER

10/10 (非常に良い)

宿泊されたお客様

2019 年 6 月に 2 泊滞在
Giovanni Nastasiからの返信 (投稿日 : 2019 年 6 月 20 日)
Dear Traveler, We thank you for taking the time to rank your stay at the Belmond Villa Sant'Andrea positively. We hope to welcoming you back very soon. Kind regards, Giovanni Nastasi GENERAL MANAGER

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
2019 年 6 月に 1 泊滞在
Giovanni Nastasiからの返信 (投稿日 : 2019 年 6 月 12 日)
Dear Guest, Thank you for your kind raking. Kind regards, Giovanni Nastasi GENERAL MANAGER