4 か所のバー / ラウンジ

バルセロ タンジェの口コミ

5 out of 5
バルセロ タンジェ
43 Boulevard Mohamed 6, Tangier

口コミ

9.0

とても素晴らしい

評価 10 - 158 件の口コミ中 113 件が非常に良い" "
評価 8 - 158 件の口コミ中 23 件が良い" "
評価 6 - 158 件の口コミ中 12 件が普通" "
評価 4 - 158 件の口コミ中 5 件が不満" "
評価 2 - 158 件の口コミ中 5 件が非常に不満" "

9.6/10

清潔度

9.0/10

スタッフとサービス

9.2/10

設備とサービス

9.2/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Shuji、Chikusa Nagoya

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location had a great view of the coast, and the hotel had English speaking staff, which gave me a great impression. I stopped by for one night on business, so I would like to stay for more than one night next time. The view from the top floor restaurant was also amazing.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Yoko

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
部屋は広々としておりキレイです。 朝食レストランが上層階にあり、ジブラルタル海峡やヨーロッパが見えて景色が良いです。 品揃えも豊富でした。
2024 年 1 月に 1 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 1 月 11 日)
Yoko様。この度は、Barceló Tangerにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。お部屋が広々として清潔だったとのこと、大変嬉しく思います。朝食レストランからのジブラルタル海峡やヨーロッパの景色をお楽しみいただけたようで、私たちも喜んでおります。また、品揃えの豊富さにご満足いただけたと伺い、スタッフ一同、励みになります。またのお越しをお待ちしております。Fatima Zahrae Chroki, Guest Experience Manager

10/10 (非常に良い)

Badr

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great, friendly and helpful staff
2024 年 5 月に 4 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Badr,Thank you for your positive feedback.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We look forward to welcoming you back on a future occasion.Best regards,

10/10 (非常に良い)

Jyden、Huddersfield

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall a lovely hotel, staff are friendly and helpful the rooftop bar is a bonus
2024 年 5 月に 1 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Jyden,Thank you for taking the time to review your stay.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back on a future occasion.Best wishes,

10/10 (非常に良い)

Heinrich、Newtown Square

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel in a great beach front location. Stunning views from the roof top bar.
2024 年 5 月に 2 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Heinrich, Thank you very much for your kind feedback.Your appreciation for our beachfront location and the stunning views from our rooftop bar truly warms our hearts. It's gratifying to know that you found our rooms impeccably clean and were pleased with the condition of our hotel. We are committed to providing exceptional service and are overjoyed that our efforts resonated so well with you. The amenities we offer are carefully chosen to enhance our guest's experience, and we are delighted that you enjoyed them.Thank you for choosing Barceló Tanger for your stay. It is our pleasure to create an environment that allows our guests to have memorable moments. Your glowing review is a testament to the dedication of our team, and we look forward to the opportunity to host you again.We look forward to welcoming you back for another memorable experience.Best wishes,

10/10 (非常に良い)

Mylène

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Bon Logement
2024 年 5 月に 3 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 5 月 9 日)
Chère Mylène,Tout d'abord nous tenons à vous remercier pour votre commentaire élogieux publié suite à votre récent séjour auprès de notre Barceló Tanger.Nous sommes heureux de lire que vous avez apprécié votre séjour, ainsi que la chambre que nous vous avons réservée et que vous l'ayez trouvée propre et confortable à tout moment.Nous vous remercions pour votre valorisation du service. Ceci a bien sûr été partagé avec toute l'équipe. C'est toujours une grande source de motivation pour notre personnel d'apprendre que nos hôtes apprécient la qualité du service.Encore merci pour votre aimable appréciation sur notre hôtel, nous espérons vous avoir à nouveau bientôt parmi nous. Cordialement,

10/10 (非常に良い)

Mohamud

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location no one very close to everything
2024 年 5 月に 1 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Guest,Thank you for taking the time to review your stay.We are thrilled to hear that our location provided the convenience you desired and that the cleanliness of our rooms, the condition of our hotel, and the level of service met your expectations. It's fantastic to know that our room amenities enhanced your stay with us. Our team at Barceló Tanger takes great pride in ensuring a memorable experience for our guests, and your positive comments are a testament to their dedication. We hope to continue providing you with exceptional service in the future.We look forward to welcoming you back on a future occasion.Best wishes,

10/10 (非常に良い)

Patricia

2024 年 4 月に 2 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Patricia,Thank you for taking the time to review your stay.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.We look forward to welcoming you back on a future occasion.Best wishes,

2/10 (非常に不満)

Yasmina

2024 年 4 月に 4 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Yasmina,We appreciate that you took the time to share your experience with us.We are very sorry your experience did not meet your expectations. Please let us during your stay if there is anything that we can do to make your stay perfect. We hope all is not lost and that you will contact us the next time you are in town so we may offer our improved services. Kind regards,

10/10 (非常に良い)

Tassawar

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A little outdated but great location
2024 年 4 月に 5 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Guest,We appreciate that you took the time to share your experience with us.We are heartened to know that the cleanliness of our rooms, the overall condition of Barceló Tanger, the service provided by our team, and the amenities offered met your expectations. Although you found some aspects to be a little outdated, we are continuously working to enhance our facilities while maintaining the charm that many of our guests appreciate. Your satisfaction is paramount to us, and we are glad that our prime location contributed positively to your stay. Thank you once again for choosing us for your visit to Tangier, and we hope to continue being your hotel of choice in this vibrant city.We hope to welcome you back. All the best.Fatima Zahrae Chroki, Guest Experience Manager

6/10 (普通)

Li

良かった点 : 清潔度
Hotel location is good and breakfast is fantastic, ocean view is unbeatable , but I stayed at second floor which is very noisy from the traffic from major road in front of hotel. The shower pressure and switch is wonderful . However the house keeping and other service is far below the standard of 5 star hotel , no one picks up phone in house keeping during normal hour, missing showing gel bottle in the bathroom , talked front desk twice to bring one more pair slipper and cup since we have three peoples in suites , it said it was arranged but never showed up during our two nights stay, I gave up on them , a three star hotel is doing better . The rooftop bar view is great and service is good, but food is really plain, worst fish I had in Morocco.
2024 年 4 月に 2 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Li,We appreciate that you took the time to share your experience with us.We regret to hear that the noise from the traffic detracted from the tranquility of your stay, and we understand that the oversight in housekeeping and the service shortfalls you encountered fell short of the high standards we strive to uphold. Please accept our apologies for any inconvenience caused. We are sorry that the solutions provided during the stay were not satisfactory.We are, however, delighted to learn that the hotel's prime location, the quality of our breakfast, and the unbeatable ocean views contributed positively to your experience. It is also gratifying to know that the shower facilities met your expectations and that you enjoyed the ambiance and service provided at our rooftop bar, despite the food not meeting your palate preferences.We look forward to the pleasure of welcoming you back on future occasions.Best regards,

6/10 (普通)

Uzma

家族旅行
良かった点 : スタッフとサービス
Close to ferry terminal , right across the beach.
2024 年 4 月に 2 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Uzma,We appreciate that you took the time to share your experience with us.We are, nevertheless, pleased that you had an enjoyable stay and appreciated our strategic location.We look forward to the pleasure of welcoming you back on future occasions.Best regards,

10/10 (非常に良い)

mary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I love this property. If I had to do it over again, I would book it directly and not through Expedia. I had a bad experience with Expedia booking me a tour that didn’t show up for me and not refunding the money in the future I’m going to book my own trips.
2024 年 4 月に 6 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Mary,Thank you for your positive feedback.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion.Best regards,

8/10 (良い)

Radoine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bon sejour pour un week end et se balader a Tanger, le petit déjeuner est excellent
2024 年 4 月に 2 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Cher Radoine,Nous vous remercions d'avoir partagé votre opinion sur votre récent séjour parmi nous. Notre objectif principal étant de garantir que nous offrons de mémorables expériences à nos clients, vos commentaires sont essentiels à cet effet. C'est pourquoi nous apprécions votre retour.Nous sommes ravis que notre petit déjeuner riche et varié vous ait plu et que votre séjour chez nous ait été à la hauteur de vos attentes.Nous espérons avoir le plaisir de vous recevoir de nouveau pour un séjour tout aussi réussi. Bien cordialement,

10/10 (非常に良い)

jean jacques

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rien à reprocher à cet hôtel très agréable propre chambre spacieuse: prendre absolument une chambre avec vue sur la mer
2024 年 4 月に 4 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
Cher Jean,En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre Barceló Tanger.Nous sommes ravis de lire que la propreté de nos chambres et leur spacieux agencement ont répondu à vos attentes, et que la vue sur mer a contribué à rendre votre séjour encore plus agréable.Il nous est toujours gratifiant de constater que les efforts de notre équipe pour offrir une expérience mémorable sont appréciés par nos hôtes. La vue imprenable sur la baie de Tanger figure parmi les atouts que nous sommes fiers de proposer.Nous espérons vous accueillir à nouveau et d'avoir l'opportunité d’excéder vos attentes lors d'une prochaine occasion.Cordialement,Fatima Zahrae Chroki, Guest Experience Manager

10/10 (非常に良い)

neil

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent hotel with great views, great service, great breakfast very clean and very helpful always. But the most expensive coca cola I have ever had at $12 a can even though in room service it is only $5?? Also tv’s in all public areas just constantly played Barcello hotel group ad which was not attractive for bar and restaurant ambience.
2024 年 3 月に 5 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Dear Neil,Thank you for sharing your opinion of your stay with us.Please don't hesitate to report any concerns to our reception at the time so that we may take immediate action and can assure you that, nevertheless, we will look into the issue you mention.We are pleased that you had an enjoyable stay with us. and enjoyed our breakfast that representss healthy eating habits that have become a better way to live and while travelling. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products.We look forward to welcoming you back. Best regards,Fatima Zahrae Chroki, Guest Experience Manager

8/10 (良い)

Isla Anderson

2024 年 3 月に 7 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Chère Isla,Nous apprécions énormément le temps que vous avez consacré à partager votre récente expérience au sein de notre Barceló Tanger et vous remercions pour votre aimable appréciation. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement. Cordialement,

10/10 (非常に良い)

Aleks

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was very clean. Breakfast was fantastic and the staff are very nice.
2024 年 3 月に 2 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Aleks, Thank you very much for your kind feedback.We are thrilled to hear that the cleanliness of the room met your expectations and that you enjoyed our breakfast offerings. It's also a pleasure to know that our staff made a positive impact on your stay. Your kind words regarding these aspects of your visit are greatly appreciated and reflect the high standards we strive to maintain.We look forward to welcoming you back for another memorable experience.Best wishes,Fatima Zahrae Chroki, Guest Experience Manager

10/10 (非常に良い)

JOONHYUN

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 2 月 18 日)
Cher Joonhyun,Nous apprécions énormément le temps que vous avez consacré à partager votre récente expérience au sein de notre Barceló Tanger et vous remercions pour votre excellente appréciation. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement. Cordialement,

10/10 (非常に良い)

Mohamed

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 2 月 4 日)
Cher M.Mohamed,Nous apprécions énormément le temps que vous avez consacré à partager votre récente expérience au sein de notre Barceló Tanger et vous remercions pour votre excellente appréciation.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,

8/10 (良い)

Mohammed

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Séjour satisfaisant
Séjour agréable,hôtel confortable et convenable en tout point de vue
2024 年 1 月に 1 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 1 月 26 日)
Cher Mohammed,Nous vous remercions d'avoir partagé votre opinion sur votre récent séjour parmi nous. Notre objectif principal étant de garantir que nous offrons de mémorables expériences à nos clients, vos commentaires sont essentiels à cet effet. C'est pourquoi nous apprécions votre retour.C'est un plaisir de lire que vous avez apprécié votre séjour et le confort de la chambre en particulier.Nous espérons vous accueillir à nouveau et d'avoir l'opportunité d’excéder vos attentes lors d'une prochaine occasion.Cordialement,Fatima Zahrae Chroki, Guest Experience Manager

10/10 (非常に良い)

Geetha

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Best hotel in Tangier, right on the beach. The staff is excellent and willing to do their best for comfortable stay
2024 年 1 月に 2 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Geetha,Thank you for your positive feedback.It's wonderful to hear that our location right on the beach was ideal for your stay and that you found our staff to be exceptional in their efforts. We're also thrilled to learn that the cleanliness of our rooms, hotel condition, and the quality of service met your expectations. Our team takes great pride in offering well-appointed amenities, and it's gratifying to know that these contributed to 100% satisfaction during your visit.We look forward to welcoming you back on a future occasion.Best regards,Fatima Zahrae Chroki, Guest Experience Manager

10/10 (非常に良い)

Babak

2024 年 1 月に 1 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 2 月 2 日)
Cher M.Babak, Nous apprécions énormément le temps que vous avez consacré à partager votre récente expérience au sein de notre Barceló Tanger et vous remercions pour votre excellente appréciation.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,

8/10 (良い)

Zheyi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is nice and new. The breakfast is very impressive. I am surprised that there is no one to help us to move the luggage at the door considering that it is rated 5-star hotel. The bathroom has a little drainage issue, which always overflowed.
2024 年 1 月に 2 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Zheyi, Thank you for sharing feedback about your recent stay.It's wonderful to hear that you were impressed by our breakfast offerings, and we are glad that you found our property to be pleasant and well-maintained. We're sorry to hear about your experience with the luggage assistance and the bathroom drainage; we aim to maintain the highest standards of service and care. While we offer assistance and various facilities to ensure our guests' comfort, we apologize if we fell short in this instance.We hope to have the opportunity to welcome you back in the future.Kind regards,Fatima Zahrae Chroki, Guest Experience Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Guest,Thank you for taking the time to review your stay.We are pleased that you had an enjoyable stay with us.The entire team look forward to welcoming you back for a future visit.Kind regards,

10/10 (非常に良い)

sixten

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 7 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Sixten,Thank you for taking the time to review your stay.We are pleased that you had an enjoyable stay with us.The entire team look forward to welcoming you back for a future visit.Kind regards,

4/10 (不満)

Patrick

良かった点 : 清潔度
2024 年 1 月に 2 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Patrick, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Barceló Barcelo hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests.We look forward to seeing you again so we may regain your trust with a better experience.Kind regards,

2/10 (非常に不満)

Muhammad Umar

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Waste of Money
Beaten floors, the premium room wasn't stocked with anything, and the shower flooded the room twice even after someone was sent to fix it. Prices are ridiculously high for food. Breakfast was the only decent part. People can see your room from outside unless you close all the blinds.
2023 年 12 月に 1 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 1 月 6 日)
Dear guest,Thank you for taking the time to share your feedback.We are glad to hear that you found our breakfast to your liking. It's our aim to provide a satisfying start to the day. We are sorry to hear about the issues you experienced during your stay. Please be assured that we are constantly working to maintain our facilities to the highest standard and prevent any inconveniences such as those you described. Though room privacy is typically respected due to our thoughtful design, we regret that you felt a lack of privacy and will consider this feedback carefully. As for the value perception of our dining options, we offer a range of choices to cater to various preferences and budgets, while ensuring the quality of food and service.We are committed to ensuring our guests have the best possible experience, and it seems we fell short during your visit. We are sorry that the solutions provided during the stay were not satisfactory.We hope that you will allow us the opportunity to welcome you back in future. Best regards,Fatima Zahrae Chroki, Guest Experience Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent and highly recommend. I will definitely stay here again when in Tangier. Definitely worth the money!
2023 年 12 月に 2 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Guest,We would like to thank you for taking the time to review your stay.We are thrilled to hear that you found our hotel to be excellent and that you would highly recommend us. It's rewarding to know that the cleanliness of our rooms, condition of the hotel, and the comfort provided met your expectations fully. Your satisfaction with the service we provided is a testament to our dedicated team's effort to ensure a memorable stay for our guests.We look forward to welcoming you back on a future occasion.Best wishes,Fatima Zahrae Chroki, Guest Experience Manager

6/10 (普通)

Grozdana

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
What was not pleasant at all was that my husband was given the impression that he may not be able to afford the New Years Dinner Event or at least he was nearly talked out of it after he asked about it for himself and our son. Not sure what the person at the reception meant in doing so but it left him/us with an impression that they were looked at him different to other guests which was not nice. Obviously he could have afforded it and he was interested as otherwise we would not have booked this hotel at all but after talking to the reception he was put off even attending the Hotel's New Years Dinner Event. It had a "not welcoming touch" and we do not expect from a 5 star Hotel to leave even such an impression:-(
2024 年 1 月に 1 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 1 月 4 日)
Dear Grozdana,We appreciate that you took the time to share your experience with us.It’s wonderful to hear that you were pleased with the cleanliness of our rooms and the overall condition of our hotel. We strive to maintain the highest standards, so your positive feedback on these aspects is greatly appreciated. We are sorry to hear about your experience regarding the New Year's Dinner Event. Please be assured that we aim to provide a welcoming atmosphere to all our guests and regret any impression to the contrary. We take pride in our staff's commitment to service and inclusivity, and it is disheartening to learn that we fell short in this instance.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Fatima Zahrae Chroki, Guest Experience Manager

8/10 (良い)

Stefan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Stefan,Thank you for taking the time to review your stay.We are pleased that you had an enjoyable stay with us.The entire team look forward to welcoming you back for a future visit.Kind regards,

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Great New Year’s Eve gateway!!
Great location. Overall good value. I recommend it!!
2023 年 12 月に 2 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 1 月 2 日)
Dear Guest,Thank you for taking the time to review your stay.We are pleased that you had an enjoyable stay with us and are delighted that you found our hotel to be in an ideal location for your trip.The entire team look forward to welcoming you back for a future visit.Kind regards,Fatima Zahrae Chroki, Guest Experience Manager

10/10 (非常に良い)

Abdelali

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bel hôtel , Vue mer magnifique Propre , confort Petit déjeuner excellent avec de bons produits
2023 年 12 月に 1 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2024 年 1 月 1 日)
Cher Abdelali,En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre Barceló Tanger.Nous sommes ravis d'apprendre que la vue sur la mer vous a séduit et que la propreté ainsi que le confort de nos installations ont été à la hauteur de vos attentes. Il est également gratifiant de savoir que notre petit déjeuner a su ravir vos papilles avec des produits de qualité.Nous espérons vous accueillir à nouveau et d'avoir l'opportunité d’excéder vos attentes lors d'une prochaine occasion.Cordialement,Fatima Zahrae Chroki, Guest Experience Manager

10/10 (非常に良い)

Fouad

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2023 年 12 月 30 日)
Cher Fouad, Nous apprécions énormément le temps que vous avez consacré à partager votre récente expérience au sein de notre Barceló Tanger et vous remercions pour votre excellente appréciation.Nous sommes heureux que vous ayez apprécié votre séjour.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement

10/10 (非常に良い)

ALBALUCIA、Naples

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel. Good location, Vwry confortable room with Beautiful view. The food was outstanding. Breakfast was included and Excellent. Staff were profesional but some were cold. We highly recommend this hotel. Fernando & Albalucia
2023 年 12 月に 2 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Lucia,We appreciate that you took the time to share your experience with us.We are thrilled to hear that you enjoyed the comfortable room with its beautiful views and found the food outstanding. It's also wonderful to know that the breakfast exceeded your expectations. We are sorry to hear that some interactions with our staff did not meet the warm standards we strive for, but please rest assured that we are committed to providing excellent service to all our guests.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Fatima Zahrae Chroki, Guest Experience Manager

10/10 (非常に良い)

Rachid

2023 年 12 月に 1 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Cher Rachid, Nous apprécions énormément le temps que vous avez consacré à partager votre récente expérience au sein de notre Barceló Tanger et vous remercions pour votre excellente appréciation.Nous sommes heureux que vous ayez apprécié votre séjour.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,

10/10 (非常に良い)

Mehdi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Cher Mehdi, Nous apprécions énormément le temps que vous avez consacré à partager votre récente expérience au sein de notre Barceló Tanger et vous remercions pour votre excellente appréciation.Nous sommes heureux que vous ayez apprécié votre séjour.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,

10/10 (非常に良い)

Naji

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Fatima Zahrae Chrokiからの返信 (投稿日 : 2024 年 2 月 7 日)
Cher M.Naji,Nous apprécions énormément le temps que vous avez consacré à partager votre récente expérience au sein de notre Barceló Tanger et vous remercions pour votre excellente appréciation.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,

8/10 (良い)

HUSSAIN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2023 年 11 月 24 日)
Dear Hussain, We are delighted to know that you had an enjoyable stay with us. We look forward to welcoming you again. Kind regards,

10/10 (非常に良い)

Egil

2023 年 11 月に 3 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Egil, We appreciate that you took the time to share your experience with us. We are delighted to hear that you enjoyed your stay withs us.We look forward to the pleasure of welcoming you back on future occasions. Kind regards,

10/10 (非常に良い)

Brenda、Edmonton

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property is in a wonderful location with great views from my room.
2023 年 11 月に 1 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2023 年 11 月 8 日)
Dear Brenda,Thank you for your positive feedback.We are delighted to hear that you enjoyed the wonderful location and the great views from your room. Our hotel takes pride in offering stunning sea views and a convenient location close to the beach and city centre, ensuring a memorable stay for our guests.We look forward to welcoming you back on a future occasion.Best regards,Fatima Zahrae Chroki, Guest Experience Manager

8/10 (良い)

Lina

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
När vi anlände sent på kvällen så visade det sig att det inte fanns tillräckligt med sängar och lakan på rummet. Det förväntar man sig inte ska hända på ett så dyrt hotell. Hotellsängarna är hårda och ljudet från den stora vägen är högt och det är inte så mysigt att sitta på balkongen. Men man vänjer sig vid ljudet från bilarna och sängarna det stör inte nattsömnen nämnvärt. Rummet hade inget vanligt badrum så handfatet var placerat i hallen med dusch och toalett på varsin sida. Duschdörren var felmomonterad och gick inte att stänga. Vi sa till om detta första dagen men det kom aldrig någon som fixade detta så vi fick hela tiden torka golvet vid tvättstället. Poolområdet var mycket fint, personalen vänlig och frukosten jättebra. Hotellets barer och restauranger var tomma och det berodde nog på priserna där. En vanlig kopp kaffe från en maskin kostade ungefär 18 euro, dvs ca 10 gånger mer än på ett vanligt café. Läget på hotellet är perfekt där det är nära både till stranden, citykvarteren och medinan. Totalt sett bra hotell men man förväntar sig mer av ett 5-stjärnigt hotell i denna prisklass.
2023 年 10 月に 4 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2023 年 11 月 5 日)
Kära Lina, tack för era ord efter er vistelse hos oss.Vi beklagar att du stötte på problem med sängar och lakan vid ankomsten, men vi tackar er för att ni har valt att uppmärksamma oss på detta och vi kommer att se över dessa frågor för att förbättra våra gästers upplevelse. Vi är också ledsna att höra om problemet med duschdörren och att det inte åtgärdades under er vistelse. Vi kommer att följa upp detta med vårt underhållsteam. Vad gäller priserna i våra barer och restauranger så erbjuder vi ett brett utbud av alternativ för att möta olika gästers behov och preferenser.Med det sagt så är vi glada att ni uppskattade vårt fina poolområde. Det är även roligt att höra att ni tyckte om hotellets underbara läge nära stranden och centrum.Med vänliga hälsningar,Fatima Zahrae Chroki, Guest Experience Manager

10/10 (非常に良い)

Moise

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 2 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2023 年 11 月 2 日)
Dear Moise, Thank you for sharing feedback about your recent stay.We are glad to know that most aspects of your stay were to your satisfaction. We hope to have the opportunity to welcome you back in the future.Kind regards,

10/10 (非常に良い)

Giovanna Paola

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2023 年 11 月 2 日)
Dear Giovanna, Thank you for sharing feedback about your recent stay.We are glad to know that most aspects of your stay were to your satisfaction. We hope to have the opportunity to welcome you back in the future.Kind regards,

10/10 (非常に良い)

Christine

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Right on the beach, this hotel is stellar! It’s located within an easy walk to the Medina and markets and also right across from the beach, it’s the perfect location. The rooms were quiet, modern and beautiful. The staff were very friendly and helpful. I would definitely recommend staying at Barcelo Tanger!
2023 年 10 月に 2 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Christine,Thank you for your positive feedback.We are thrilled to hear that you found our location to be perfect, with easy access to the Medina, markets, and the beach. It's great to know that you enjoyed our quiet, modern, and beautiful rooms, as well as the friendly and helpful service provided by our staff. We take pride in offering our guests a comfortable and memorable stay, and your kind words are truly appreciated.We look forward to welcoming you back on a future occasion.Best regards,Fatima Zahrae Chroki, Guest Experience Manager

10/10 (非常に良い)

Odette

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the rooms and facilities. Good for business stays.
2023 年 10 月に 1 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2023 年 10 月 28 日)
Dear Odette,Thank you for your positive feedback.We are delighted to hear that you enjoyed our rooms and facilities, and found our hotel suitable for business stays. It's great to know that our accommodations and amenities met your expectations. We take pride in providing a comfortable and convenient environment for our guests, and we're glad that we were able to meet your needs during your stay.We look forward to welcoming you back on a future occasion.Best regards,Fatima Zahrae Chroki, Guest Experience Manager

10/10 (非常に良い)

Hildegard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 2 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2023 年 10 月 24 日)
Dear Hildegard, Thank you for sharing feedback about your recent stay.We are glad to know that most aspects of your stay were to your satisfaction. We hope to have the opportunity to welcome you back in the future.Kind regards,

8/10 (良い)

Hildegard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is beautiful hotel, very nice breakfast, if u can stay higher floors do, as noise levels on lower is significant due to location on main strip, view is amazing on sea side. Very walkable. U will be asked for walking tours every location so no need to book in advance. Also, if you like cab driver they also make excellent tour guides as well as personal driver for your stay
2023 年 10 月に 1 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Hildegard,We appreciate that you took the time to share your experience with us.We are delighted to hear that you enjoyed our beautiful hotel and the amazing sea view from your room. It's great to know that our location made it convenient for you to explore the city and that you appreciated our breakfast offerings.We apologize for any inconvenience caused by the noise levels on the lower floors. Our higher floors do offer a quieter experience, and we would be happy to accommodate your preference for a higher floor during your next stay. We also appreciate your feedback on the walking tours and cab drivers, as it helps other guests make informed decisions.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Fatima Zahrae Chroki, Guest Experience Manager

10/10 (非常に良い)

angel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
el cuarto espectacular con tremenda vista a la playa, cuarto super comodo y camine del puerto al hotel
2023 年 9 月に 1 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2023 年 10 月 14 日)
Estimado Sr.Angel,En primer lugar, nos gustaría agradecerle que eligiera nuestro hotel Barceló Tanger para sus vacaciones y que compartiera su amable opinión.Nos alegra saber que disfrutó de la espectacular vista al mar desde su habitación y que encontró la comodidad que buscaba en nuestras instalaciones. También nos complace que haya apreciado la cercanía al puerto y la facilidad para acceder caminando al mismo. Nuestra ubicación es uno de los aspectos que más valoran nuestros huéspedes.Le enviamos un saludo muy cordial. Atentamente.Fatima Zahrae Chroki, Guest Experience Manager

10/10 (非常に良い)

Drisana

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Only the street noise is very bad. Otherwise the hotel is excellent
2023 年 9 月に 2 泊滞在
Fatima Zahrae Chroki, Guest Experience Managerからの返信 (投稿日 : 2023 年 10 月 11 日)
Dear Drisana, Thank you for sharing feedback about your recent stay.We are glad to know that most aspects of your stay were to your satisfaction. We regret that you experienced some disturbance; please accept our apologies for any inconvenience and know that you can always bring your concerns to our team during your stay, and we will do our best to find a solution.We hope to have the opportunity to welcome you back in the future. Sincerely,Fatima Zahrae Chroki, Guest Experience Manager