Cendre Hotel

Property class: 3.5

Choose dates to view prices

Reviews

9.4 out of 10
Exceptional
Located close to Shantang Street and Hanshan Temple, Cendre Hotel provides a terrace, a coffee shop/cafe, and a garden. In addition to dry cleaning/laundry services and a 24-hour gym, guests can connect to free in-room WiFi.
The current price is ￥3,167
￥3,694 total
includes taxes & fees
Oct 26 - Oct 27

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room

A modern hotel room with a large bed, a wooden headboard, a black sliding door, and a small kitchenette area.

Superior Double Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

A hotel room with a wooden desk, two chairs, a bed, and a large window with curtains.

Superior Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Loft Family Room

A loft-style bedroom with a bunk bed, wooden shelving, a desk, and a staircase.

Loft Family Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Futon

View all photos for Studio Double Room

A modern hotel room with a large window, a bed with white linens, a blue armchair, and two wall-mounted lamps.

Studio Double Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

A hotel room with a white brick wall, a black headboard, a bedside table with a lamp, and a chair.

Standard Single Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Family Triple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Located in Gusu District, a neighborhood in Suzhou, Cendre Hotel is near a metro station and near theme parks. Suzhou Museum is a cultural highlight and some of the area's popular attractions include Humble Administrator's Garden and Suzhou Garden and Architecture. Hanshan Temple and Shantang Street are two other places to visit that come recommended. Visit our Suzhou travel guide
Map
215000, Jiang Su, Suzhou, No 99 heyuan road.gusu district

What's nearby

  • A traditional Chinese pavilion in a garden with a small pond and rocky terrain.
    Humble Administrator's Garden
    7 min drive - 6.1 km
  • West Garden Temple
    13 min walk - 1.1 km
  • Shantang Street
    16 min walk - 1.4 km
  • Classical Gardens of Suzhou
    18 min walk - 1.5 km
  • Tiger Hill
    2 min drive - 1.9 km

Getting around

  • Suzhou Railway Station
    12 min drive
  • Tiger Hill Station
    17 min walk
  • Wuxi (WUX-Shuofang)
    37 min drive

Restaurants

  • Alkanna
    2 min drive
  • 寿司郎 Sushiro
    2 min drive
  • Thai1949
    2 min drive
  • 筱田の食堂·Izakaya
    2 min drive
  • 蚂蚁洞
    2 min drive

About this property

Cendre Hotel

  • Hotel near Shantang Street
  • Located close to Hanshan Temple and Lingering Garden, Cendre Hotel provides a terrace, a coffee shop/cafe, and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a 24-hour gym.
  • You'll also enjoy perks such as:
    • Free self parking
    • Buffet breakfast (surcharge), a front-desk safe, and a TV in the lobby
    • Meeting rooms, wedding services, and bicycle parking
  • Room features
  • All 62 rooms offer comforts such as pillow menus and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas.
  • Extra amenities include:
    • Pillowtop mattresses and down comforters
    • Bathrooms with rainfall showers and free toiletries
    • 55-inch LCD TVs with premium channels
    • Wardrobes/closets, separate sitting areas, and LED light bulbs

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite self parking (max 6 spaces per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: CNY 38 for adults and CNY 19 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • Laundry facilities
  • Living room
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (538 square feet of space)

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in public areas

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Reception hall
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Living room
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 38 for adults and CNY 19 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 91320500560330657T

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Cendre Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Cendre Hotel?

As of Sep 25, 2026, prices found for a 1-night stay for 2 adults at Cendre Hotel on Oct 26, 2026 start from ￥3,167, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Cendre Hotel?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Cendre Hotel?

Check-out is at 2:00 PM.

Where is Cendre Hotel located?

Located in Gusu District, this hotel is within 3 mi (5 km) of Shantang Street, Hanshan Temple, and Lingering Garden. Suzhou Museum and Humble Administrator's Garden are also within 6 mi (10 km). Tiger Hill Station is 17 minutes by foot and Tongjingbei Lu Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cendre Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 49 out of 59 reviews
Rating 8 - Good. 4 out of 59 reviews
Rating 6 - Okay. 3 out of 59 reviews
Rating 4 - Poor. 1 out of 59 reviews
Rating 2 - Terrible. 2 out of 59 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful boutique hotel!!! Highly recommend to other travelers.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious, location is close to several attractions.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good quality, new rooms and friendly, professional staff. Has a nice garden too. One of Suzhou's best!
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel. Fairly close to areas of interest. Food in restaurant ok including breakfast
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
big and clean, quiet, and taxi easy call.
Stayed 10 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. The stay would be perfect if smoking can be stopped more promptly.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
What an excellent stay! The staff were super helpful and kind. We were provided with recommended local attractions to visit and local restaurants to try in Suzhou. The free laundry facilities were also extremely handy given we were travelling light. The rooms were good sized and very clean. Another particularly helpful feature in the room was that the windows were fitted with mosquito netting that kept the bugs away while we enjoy some of the autumnal breeze in the evenings. Thank you so much for the hospitality!
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

The front desk clerks couldn't speak English but they did try to help best they could. The breakfast was not that good and worker didn't refill any food or drink. The ladies at the breakfast area were really rude and yelling at all the guests. The room was ok, the bed and pillows were really nice and comfy. The shower was good but the toilet always had problem flushing.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good service and location
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice, it was spacious and clean and the breakfast was delicious with lots of options and kind helpful staff members. The laundry was great with no charges, they had a small gym and a nice outdoor area. The hotel itself was very far from anything so I needed to didi to most places, there was a small supermarket about a 10 min walk away but there was nothing else nearby even restaurants so that was really inconvenient. I dont think I would return only because of the location but nothing to do with the hotel itself.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great staff in a great location — tasty breakfast too!
Stayed 8 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff & clean room
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Helpful employees
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very strongly recommend this hotel

Every manager in this hotel is very kind, and seriously struggle to satisfy customer's demand, even very exotic one. The hotel is very calm, and my wife's mother (who is very sensitive) could sleep well. If you want to come to Suzhou, I strongly recommend this hotel.
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! The room a bit hot...
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
good
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff and service is good, but room was not in a good condition. Smoke smell was too strong
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Table spaces are a bit small. No hotel phone in the room. A bit remote, no subway nearby.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Liked: Property conditions & facilities
Disliked: Staff & service
The front desk guy’s service is unprofessional, check in experience was terrible. In addition, too many mosquitos in my room, my stay was generally OK but uncomfortable.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto excelente super espaçoso.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très accueillant et établissement très agréable excellemment bien tenu, nous recommandons vivement le petit déjeuner mériterai juste un peu plus de diversité au niveau de la salade et/ou des fruits.. en 3 semaine de séjour dans différentes ville de Chine shenzhen, hangzhou et plus de 4 hôtels différents de loin notre coup de cœur…
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
服務態度好，飯店新、乾淨。唯早餐選擇較少。整體很推薦
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店地址非常便利，且鄰近許多知名景點。前檯服務人員解說介紹相當專業，推薦許多適合孩子遊玩的地點，也都很棒！此外，餐廳的阿姨也很貼心，每天親切的煮食湯麵給我們吃，笑容滿面。 此外，這也是一間親子友善的酒店，為孩子貼心提供備品，房型也很舒適，還提供免費的洗衣設備，我們連住五晚，整體相當滿意。 誠摯推薦給許多想要前往蘇州旅遊的旅客，住這裡能夠玩得安心、開心，酒店品質包克滿意！
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
整體還行，家庭房很寬敞
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
지난 1월에 방문하고 너무나 만족스러워 재방문했습니다! 침구류가 너무 깨끗하고 무엇보다 직원들이 너무나 친절하고 배려가 세심했습니다! 여행중 신발이 망가져서 도움을 요청했는데 흔쾌히 집에서 접착제를 가지고와 직접 고쳐주었고, 늘 웃는 모습으로 대해주었어요! 아침식사는 화려하진 않지만 부담스럽지 않은 위주의 메뉴로 특히 국수가 너무 맛있었어요! 2층에 장기 투숙을위한 세탁실도 마련되어있고 운동장소도 있어요~ 직원들이 넘무 친절해서 여행내내 기분좋았고 떠나기 아쉬울정도입니다!
Stayed 2 nights in Nov 2025