「The receptionists were incredibly nice! We checked in late and they called to make sure we were still coming, and when we asked for a slightly later check out time, they were very understanding!」
「Good: conveniently located for access (airports, subway); smart TV available; cleanliness; near delis and restaurants
Bad: poor amenities (no breakfast, no coffee/tea maker, no hot pot, and so on); noisy (dependent on the room location)」
「Clean and spacious room much more than I expected. Nice staffs who help your checking in.
You can enjoy your safety staying in NYC with this hotel. If you will use car or take a Lyft to sightseeing places, this place is convenient. But if will walk and take trains, it will take 20-25 min by walk to the nearest station.」
「On the first day of my stay, I did not receive any towels or amenities, so I had to request them at the front desk. On the third night, I asked for bed making, and although they said it was okay and took a note at the front desk, it was not done. On the fifth night, I requested additional towels again, and despite them saying it was okay and taking a note, they never brought them. As a result, I did not receive any bed making or additional towels during my entire 5-day stay. The service was...
