Phoenix Hotel

2.5 star property
Hotel connected to a rail/subway station in Brooklyn with a 24-hour business center

Choose dates to view prices

Located near Sunset Park, Phoenix Hotel offers a warm retreat with a serene garden and 24-hour business center. Connect to in-room WiFi, store your luggage safely, and enjoy the convenience of an ATM on site.

Reviews

6.0 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Standard Single Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

Superior Single Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Signature Single Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Daily housekeeping
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
11232, NY, Brooklyn, 517 39th St

What's nearby

  • Sunset Park - 3 min walk - 0.3 km
  • Prospect Park - 7 min drive - 4.6 km
  • Brooklyn Cruise Terminal - 7 min drive - 6.0 km
  • Barclays Center Brooklyn - 13 min drive - 5.6 km
  • Statue of Liberty - 45 min drive - 20.7 km

Getting around

  • Brooklyn Flatbush Avenue Station - 5 min drive
  • 36 St. Station (4th Av.) - 7 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Judy's - ‬3 min walk
  • ‪Don Pepe Tortas & Jugos - ‬1 min walk
  • ‪Sunset Park Diner & Donuts - ‬1 min walk
  • ‪Tacos El Bronco - ‬2 min walk

About this property

Phoenix Hotel

Hotel near Barclays Center Brooklyn
Phoenix Hotel provides amenities like a garden and a 24-hour business center. Guests can connect to free in-room WiFi.
Additional perks include:
  • A 24-hour front desk, tour/ticket assistance, and an elevator
  • Luggage storage, smoke-free premises, and ATM/banking services
Room features
All guestrooms at Phoenix Hotel have comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Bathrooms with shower/tub combinations

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,000 square feet of conference space
  • 24-hour business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Service fee: USD 4.36 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

PHOENIX HOTEL Hotel
PHOENIX HOTEL Brooklyn
PHOENIX HOTEL Hotel Brooklyn

Frequently asked questions

Is Phoenix Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Phoenix Hotel?

This property doesn't offer parking.

What time is check-in at Phoenix Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Phoenix Hotel?

Check-out is at 11:00 AM.

Where is Phoenix Hotel located?

Situated in the business district, this hotel is 0.2 mi (0.3 km) from Sunset Park and within 3 mi (5 km) of Barclays Center Brooklyn and Brooklyn Cruise Terminal. New York Harbor and Prospect Park are also within 3 mi (5 km). 36 St. Station (4th Av.) is 7 minutes by foot and 45 St. Station is 9 minutes.

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Phoenix Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 71 out of 251 reviews
Rating 8 - Good. 35 out of 251 reviews
Rating 6 - Okay. 31 out of 251 reviews
Rating 4 - Poor. 37 out of 251 reviews
Rating 2 - Terrible. 77 out of 251 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid Hotel to stay at
Stayed 1 night in May 2025

10/10 Excellent

Lorina

Liked: Cleanliness, staff & service, property conditions & facilities
live this place
Stayed 1 night in Aug 2025

10/10 Excellent

KaSandra

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Mariya

Liked: Cleanliness, amenities, property conditions & facilities
City view rooms or one I had is compact but nice. Pretty clean and easy to maintain/get clean again after room service. The few rooms I saw w the couch are nice space but all seemed to be crazy dusty. The rooms w the yelloeish tile/floor seem to be less dusty. The room w the closet that’s on pics is the “suite” not the upgrade from city view one.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lorina

Liked: Cleanliness, staff & service, amenities
everything
Stayed 1 night in Aug 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just nice people
Stayed 1 night in Mar 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was under construction at the time of my stay we had no television due to poor internet connection.
Stayed 1 night in Jun 2025

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 1 night in May 2025

4/10 Poor

Randy

Disliked: Amenities
One of the most decrepit hotels I’ve ever been in in my life. Go pay a little bit more at the Holiday Inn in downtown Brooklyn.
Stayed 1 night in Dec 2024

4/10 Poor

Alonzo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaner bathroom and rooms
Stayed 1 night in Jun 2024

8/10 Good

Robert

Liked: Cleanliness
Pretty run down, sometimes overpriced but if you get a good rate it’s worth it
Stayed 1 night in Jun 2023

2/10 Terrible

paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank god I travel with my own sheets or it would have been impossibly uncomfortable. I’m sorry but don’t stay here unless absolutely necessary. IMO places like this should not even be listed on Expedia.
Stayed 4 nights in Sep 2024

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS HOTEL IS HORRIBLE I DID NOT EVEN STAY HERE. THE BED HAS CIGARETTE BURNT MARKS, THE WHITE SHEETS ARE LIKE YELLOW DISGUSTING. WE LEFT WITHIN 5 MINUTE OF CHECKIN
Stayed 1 night in Oct 2024

4/10 Poor

Ryan

Disliked: Cleanliness, amenities, property conditions & facilities
The elevator was broken, the room smelled like cigarettes, current had white stains all over it, shampoo and shower gel was empty. Would not stay here again
Stayed 1 night in Jun 2024

8/10 Good

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agree with good reviews

With reviews all over the map we were a bit apprehensive but the location was perfect for our trip and there were many other good reviews. I have to side with those good ones; the people at Phoenix were helpful and kind, the room was clean and though it was furnished minimally, any dings were the cause of prior guests and not lack of maintenance, and the signs stressing the rules could only be taken badly if you might be the type to break them. The price was better than other hotels close by and we will be back next time we visit this area, thank you for a good stay!
Stayed 5 nights in Oct 2022

8/10 Good

Yvette

Liked: Cleanliness, staff & service

March 2023 Stay

Thw room is not as attractive as I would like.
Stayed 1 night in Mar 2023

4/10 Poor

Cheddi

Disliked: Cleanliness, amenities
I don't like the hotel altogether
Stayed 1 night in Nov 2023

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
It was swag
Stayed 1 night in May 2024

4/10 Poor

trisha

Disliked: Amenities, property conditions & facilities
It felt very unsafe and I had issues with the door to my room opening.
Stayed 1 night in Apr 2024

2/10 Terrible

Kayla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience of my entire life but they did refund a night after I had to leave because it was so terrible so they get one point for that
Stayed 2 nights in Apr 2023

2/10 Terrible

rebecca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I asked for towels and they had stains on them.
Stayed 1 night in Jul 2024

2/10 Terrible

Irving

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was dirty there was mold growing around the shower. The elevator was not working. We were not allowed to use it although we are handicap and had no way reservations so we’re forced to stay in this dump. The towels were dingy. The linen had holes and stains. The floors were chopped up and also dirty.
Stayed 3 nights in Sep 2024

6/10 Okay

Tehara

Liked: Cleanliness, property conditions & facilities
Wasn't as helpful when needed.

2/10 Terrible

Joanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

HORRIBLE!

Terrible! The room was run down and dirty. The sheets had blood on them and the walls had tomato sauce. My room was on the 5th floor and the elevator wasn’t working, but I didn’t mind using the stairs as I understand things like that happen. This place is like a cheap motel. I requested a full refund and the manager, Shiva was very understanding and accommodating and issued the refund immediately.
Stayed 1 night in Jun 2024

4/10 Poor

claytus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was dingy an old, there wasn’t any carpet an the floor was cold, the tv was small an the refrigerator looked like it was picked up from the side of the road. A lot of yelling an commotion in the hallway so this would be a no for me.
Stayed 1 night in Sep 2022