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"The staff's service and the food were excellent."

"The front desk ladies did not speak English at all. They said can only provide paper statement or electric copy. They can not provide both. This sounds ridiculous."

"We stayed last year and came back again because we liked the hotel and it's location. This years stay was even better due to the wonderful staff... everyone made us feel so welcome and were super helpful. 10/10."

"Has a nice time exploring the non-touristy parts of Japan. Great stay and we went to a nice mom and pop sushi restaurant. "

"It was disappointing place.."

"Clean, economical, free manga to read and good big bath."

"Hourikan was wonderful in every aspect. Dinner with glistening light from the garden made the whole atmosphere magical! Swrvice was top notch. The room with private onsen was breathtaking! Very new (probably renovated recently), clean and huge! Every decoration shows Japanese heritage. Will come back again to stay!"

"Clean and spacious room. Easy to drive around to and from the hotel."

"Always using the Route hotel in Kitakami when stopping. Efficient, friendly and few minutes from the station"