2/10 (非常に不満)
Andre
グループ旅行
2024 年 6 月 11 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Right off the bat, after walking in we were greeted with dozens of small flies, the smell of mold and mildew, and dirty towels and old hair in the bathroom. Tried speaking with the front desk, and were told that they couldn’t do anything about it. The next morning, we were woken up by front desk staff, we were told we had only booked one night and 11am was our checkout time and we needed to leave. We had booked 2 nights through Expedia, and after much arguing and back and forth, the staff admitted their mistake and let us complete our stay at this hotel. The morning of our actual checkout, we were woken up early again by loud banging on our door. They said they just wanted to make sure we would check out on time (this was hours prior to our actual checkout time). Overall, a terrible experience. There are plenty of similarly priced hotels around this area and nearby; none of which I could possibly imagine being any worse than this one.
Andre
2024 年 6 月に 2 泊滞在