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"Myself and my friend stayed on Friday 21st March for one night . We love coming to the Dakota to get away for a nice break and catch up. As always from the minute we checked in it was superb. Chloe who checked us in was so lovely and couldn’t do enough for us. Our Deluxe Suite was perfection and had everything you could ever need with the most beautiful view overlooking the water and bridges. Our room service food was delicious . When we checked out this morning , I did not get the kind woman’s name but also a credit to the Dakota Hotel. It is so nice going somewhere with excellent customer service and this is why we don’t go anywhere else for our little getaways / break away from life cause the Dakota Hotel always go above and beyond for you . Thank you Chloe for the lovely warm welcome and to everyone else , all the staff here are a credit to the Dakota . Can’t wait to stay again. Thank you for giving us the best time again. "

"The rooms are a good size and the beds comfortable. Some of the bathroom fittings/radiator etc are a bit dated, considering this was a deluxe room. The armchairs in our room need upholstered or replaced. "

"Was able to check in at 1:30. Had a good night's sleep and a good breakfast. Staff excellent."

"Lovely room,Staff very nice and welcoming. And my husband and I requested the same room as we stayed in before , as we were returning guests, to the hotel .And the hotel upgraded us to our preferred room .Thank you, and we will be returning soon ."