Stephenson Railway Museum

Centrally situated near to all amenities. My single room was basic but comfortable enough, spotlessly cleaned every day and quiet. Breakfast (included) was plentiful and well cooked and presented. I recommend that you check the hot water on entry as when I checked in I wsinceas very tired after my journey and piled into bed. In the morning I found I had no hot water in sink or shower and went to reception to complain. No problem says the girl, I'll be up in 5 minutes to switch it on. Maybe the Guy who checked me in didn't think I looked like I used hot water, just saying. The view from my window looking over the green would have been lovely had it not been for the fact that the windows to have not been cleaned since the building was built.

The staff were some of the best we have ever met and met our needs perfectly. They ensured we had a room that was suitable and went the extra mile to achieve this so a big thank you. The property is in the process of being updated but this didn't affect our stay except perhaps to see how well it appears to be going and I'm sure when this is finished they will have a hotel to be proud of. They have only owned this hotel for about 6 months and it is obvious they are making huge efforts to update it.