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"Our time at Jewel Grande has concluded, but the memories will last a lifetime! The resort's exceptional staff, incredible amenities, and stunning property made our stay truly unforgettable. We're particularly grateful for Toby, our outstanding butler extraordinaire, who delivered remarkable service with kindness, professionalism, and empath. We also appreciate the kindness and care of our other butler, Lennox who embodied compassion and was incredibly kind and thoughtful. Both of these legends truly made our stay an unadulterated experience, and we're so grateful to have had the pleasure of meeting them.. -One Love from your VIPs"

"Great service and plenty of dining choices"

"Very friendly… lots of activities… awesome coffee shop… pools were fun (need work done)… food was wonderful… buffet was great… loved the specialty restaurants… the ocean is breathtaking… wonderful bedding and bathroom products"

"We had the best honeymoon "

"The service was great everywhere. Did not have one bad thing to eat. The pools were very clean/ well kept. The entertainment was very good quality."

"Resort was nice but need upgrades! "

"It was grate"

"I recently stayed at the Hyatt, and overall it was an amazing experience that truly felt worth every dollar. The kids club was wonderful—although I didn’t personally use it, my friend did and her kids were safe, happy, and well taken care of. Special thanks to Sophia, who did a fantastic job with the children. At the front desk, the service was good across the board, but Gabriel really stood out. Her attention to detail and genuine care made my stay so much more enjoyable—I honestly wanted to tip her personally for how much she went above and beyond. Tjay deserves recognition as well. He arranged the best driver for us, ensuring we had a safe trip, and even added special touches to make my candlelight dinner with my daughter unforgettable. His thoughtfulness and information truly made the night magical. Entertainment was top-notch too—Rohan kept the energy alive with music, interacted with the crowd, and even played a special request for my daughter. That really meant a lot. The food was solid—about an 8/10, which is very good for resort dining. Lots of choices, and generally on the higher end for resort quality. I did have one small hiccup with my room, but Paul, the manager, immediately stepped in and went above and beyond to fix it, even after I told him not to worry. That kind of service is rare and truly appreciated. All in all, the staff here are incredible across the board—caring, professional, and dedicated to making guests feel at home. Thank you, Hyatt, "

"Beautiful, clean, and love the golf cart to transport you around the property!"