「We had a lovely stay at the Isabella by Viadora. We rented the "Exclusive Apartment" (3 bedroom, 3 bath) for two weeks over the summer and had a wonderful experience from start to finish. The apartment was even better than advertised (which almost never happens!) and we were so happy with our decision to rent there. We've stayed in Polanco previously at a major hotel, and it was so nice to have a boutique experience with all of the major amenities of a hotel.
The location in central Polanco...
「Beautiful property, staff is excellent -super attentive and friendly, everyone spoke English. I walked around the neighborhood, very safe with good shopping.」
「The safe in the closet it's a joke... they need safe sizes for laptops.
Smaller rooms don't have a desk neither a chair in the room.
The keyless entry is absurd, residential style, not hotel style.
Everything else was very nice!」
「Incredible stay. Amazing staff, room, and amenities. The breakfasts were such a nice perk and delicious. One of our favourite hotels we've ever stayed at! Would 1000% recommend, and we can't wait to visit again in the near future.」
"Old fashioned Mexican interior room was cosy and made me feel like home.
The view from the 20th floor was amazing.
Breakfast was very nice and although I stayed for 5 night I didn't get tired of it.
Cleaning staff was very sweet and caring. "