「The check-in person had to go home and wouldn't let anyone check-in until she returned 30-40 min later. We were going to a concert and concerned for our time, we had to skip the swim due to it. Skipping the pool would have happened regardless considering it legitimately held 4 ppl. I'm pretty sure the hot tub was bigger. When she returned she gave us a dirty room. All of this was so time consuming and annoyed me tremendously.」
「I had an issue with my window shade, not opening the desk. Manager came up immediately when she saw it wasn’t a quick fix. She immediately transferred me to a better room. She went above and beyond I was impressed.」
予定の変更があっても安心キャンセル料無料のホテルを予約
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