Southlake Hospital

I got there a little early and they were able to get me right into my room. The room was perfectly clean! The bed was very comfortable and the A/C was amazing (it was like 100° outside) and kept my room nice and cool. The staff was very friendly and helpful. I was 100% recommend this hotel to anyone traveling in that area

Overall the stay was fine. When booking, it’d be helpful if it’s made clear that most of the cottages are upwards of a mile or more away from the main resort area. This makes trips to use the pool and water park vehicle trips coupled with finding parking. Also, what set the trip off in the worst possible way was the fact that immediately after checking in, you are literally herded to a kiosk where they begin a high pressure timeshare pitch complete with “what time can we pick you up for your meeting tomorrow?” We just flew in, haven’t seen the resort yet, have starving kids, and already have to fight off this nonsense. A great way to abuse your patrons and ensure they will have a bad experience immediately upon arrival. That alone was almost enough to make someone not want to return.

Everything and more beautiful