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"Clean room, friendly staff, nice and quiet. "

"This is maybe the most treacherous place I've ever stayed in, and I've stayed all over, nice, dangerous, upper class, poverty stricken. Staff were aloof (when present), at best. I literally tripped over the door step ledge into the door, and glad I didnt fall all the way through. The "chair" was in the way between the door and the bathroom and you had to pull it out of the way to get across the room. The chair was old and peeling and was at least 30 years old. and dangerous. It sunk to the floor. Beds were hard as a rock, and dirty. It was obvious that the shower was dangerous to get into, stepping down and filthy. There was no way I was going to do that. The rooms were disgusting. The pool was empty. The men sat around reading papers in the front. As I told the woman who represented a Wyndham property in MX, I'd given Wyndham another try and was very very sorry I did. I left before I unpacked and went to another hotel room. A Marriot, which was so so so much nicer and less dangerous. Because the woman I'd talked to about the Mexico City Property had asked for pics (and I had them, and she "apologized" and said that wasn't expected of the Wyndham name), I took some this time too. And it was a lot worse. At least the one downtown had a live band in one of the rooms. P. S. That "multilingual" staff does not exist. I do NOT expect the people of Mexico to learn English, but ppl in the service industry should know how to use a translator. I could write more."

"The rooms are clean and the breakfast is good "

"It was ok the parking,and breakfast ok, we have a bad situation today around 4 AM I HEAR A NOISE BY THE WALL LIKE WATER RUNNING IN THE WALL AND SELLING, so I went to take a shower around 5 AM when I’m done with my shower the room was full of water in the floor ? And I was in shock and the reception or staff not answering so I do open the room door and it was the same full of water until half of my legs? So I take my mom with me and my suitcases my mother and I have a in accident tree week ago so I have to carry my mom and my suitcases my mother was so scared she is 93 years old and after that the alarms started but that set, we was outside of the hotel every body and until now no one call me and say if we are ok we have to go an rent another hotel I want my money back"

"Oscar was the best. He made everything wonderful. If it weren't for Oscar, I might have cried."

"Good"

"Good"

"Breakfast was good, and they were pet friendly"

" Nivel room Nivel breakfast Hotel was full, too much people, only one elevator, not enough "