Southend-on-Sea City Hall

2.5/5 Stars Our stay here was a bit of a mixed bag. Upon arrival, we joked that we'd somehow entered the Twilight Zone – the vibe was more "motel" than "hotel." The staff were friendly enough, which was a definite plus. Our room was clean, for the most part, but we did notice that the spare pillows had some noticeable stains. Not a deal-breaker, but a bit disappointing. The real issue, though, was the overall atmosphere of the place. It felt deserted, like we were the only guests. The decor was straight out of a classic Western film – think tumbleweeds rolling down the sidewalk at any moment. While it had a certain quirky charm, it didn't exactly scream "luxury" or "modern amenities." If you're looking for a no-frills place to rest your head, this might be okay. However, if you're after a more hotel-like experience, you might want to look elsewhere. Perhaps a bit of renovation and some added amenities could elevate this place from motel vibes to something more impressive. For now, it's an average stop poor stay

The staff were very kind and professional. The place was very clean and comfortable.

We have been here before and had problems but thought we would give it another go. Still not a lot better. Food and drink is very overpriced and as the hotel is in the middle of nowhere, you do not have the option of going out. We probably will not return.