Is CityHome Aparthotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at CityHome Aparthotel?

Self parking is available for BGN 10 per day.

What time is check-in at CityHome Aparthotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Does CityHome Aparthotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of BGN 20 per room applies.

Where is CityHome Aparthotel located?

Located in Mladost, this hotel is within a 10-minute walk of Borisova Gradina Park and Sofia Zoo. Hristo Botev Sport Hall and Embassy of the Russian Federation are also within 1 mi (2 km).

CityHome Aparthotel Reviews, Deals & Photos 2025

6/10 Okay

Hasan

Jan 14, 2025

Liked: Cleanliness, room comfort

Fine for the money

Clean and nice, though lights are very dimmed and it was hard to find electricity outlets, the blinds are old and retains one position. No breakfast but every thing i needed was there , and it was easy to find from the airport.

Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Feb 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, nice studio flat.

All good for a night syay before flying out of Sofia. Good underground parking space but be careful of the high kerbs as it scraped the bottom of the rented car.

Stayed 1 night in Feb 2024

8/10 Good

Jivka

Jun 4, 2024

Liked: Staff & service

The app was big enough for us

Stayed 3 nights in May 2024

8/10 Good

Emiliya

Feb 3, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Place were very clean inside room , pleasant house keeping every day . Areas outside is not much fun or stuff to do like restaurants. If you need to stay for a work meeting somewhere that is close to airport and downtown Sofia it’s a good location!

6/10 Okay

Jannine

Aug 9, 2024

Disliked: Cleanliness, property conditions & facilities

Entry is around the back of the building, looks tidy from the outside bur inside is very dated,. The cover for the beds was worn and with holes. They provide a kettle but you have to unplug the fridge or tv to use it, and the only plugs accessible means you have to put the kettle on a stool. Well in need of a bit of a makeover. Situated on the edge of city 15 mins from a nearest metro station, but does have a good bus service.

Stayed 1 night in Aug 2024

4/10 Poor

Katya

Aug 29, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities

Do not recommend

We needed multiple sleeping places and chose this aparthotel for its location which was good for what we needed. The apartment was quite outdated with some broken and rusty furnishings which can be tolerated in most cases but at least some things need to be fixed/replaced. There was a broken mirror on the wardrobe in one of the bedrooms which made it impossible to open the wardrobe without risking cutting yourself and my little nephew did CUT his hand while trying to open it. This definitely needs to be replaced to remove the danger! The lift was not working when we were checking in but it was fixed afterwards. There is free parking on the street close to the hotel. As we needed to also use the sofa for sleeping, when reserving the apartment, I asked that stuff for sleeping is provided for the sofa too. When we checked in such was not provided so I asked again. Then I had to ask for the third time and was promised that such will be left in the apartment before we come back at night. When we came back at night I had to ask the guy at reception yet again to which he started yelling at me that 'he is not a house maid and that there are no pillows and pillow cases left'. This was extremely rude and unprofessional behaviour. I would NOT stay again here. It's not a decent place even for a one night stay.

Stayed 1 night in Aug 2022

6/10 Okay

Charles

Sep 9, 2025

Liked: Staff & service

The location has easy access to a bus stop (right out in front of it) lots of food options within a 15 minute walk. Some parts of my room were updated with a more modern look. Just others had remains of what once was. There were 3 wall mounted light sources, non of which worked. The clothing cabinet doors were not set right (off the sliding hinge) and the mirror one had several cracks. The bathroom ceiling had outlines and stain evidence of mold that had been painted over. The daily cleaning was totally random. Some days they would stop by at 930 in the morning and one day it wasn't until 1530 when cleaning came by. The bed was 2 twin mattresses pushed together, with a blanket meant for a Queen size and not the king size layout it had. The air-conditioning could never cool the room below 24°C and if you opened the window at night. The noise from the busy road, never ended. Be it students racing each other well past 1 in the morning or just general automotive noise. The 2 rooms on each side, had a balcony and the guests for those rooms during my stay, would be out on the balcony until 2 in the morning talking and drinking. The room had a lack of power outlets as well.

Stayed 16 nights in Aug 2025

4/10 Poor

Konstantin

Jul 4, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

You get what you pay for - the place was dirty, we saw nail clippings on the table. AC did not do much. Overall a pretty run down place.

Stayed 1 night in Jul 2024

6/10 Okay

Ivaylo

Jul 3, 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

The general condition of the hotel have gone down significantly over the last few years. The room was in disrepair- closet falling apart, headboards worn out to the point that seemed more like an cheap motel. The bedding and pillows were of poor quality and there were spare pillows and worn out duvets just shoved in the closet (no spare linen for either of them). Some towels were OK but some were worn thin and with holes. The floor was just dirty. Check in was fine and receptionists we encountered were very friendly and informative but the rest was just blah...

Stayed 1 night in Jun 2024

10/10 Excellent

Mohammad

Oct 19, 2023

Liked: Amenities

Very good 👍

Stayed 1 night in Oct 2023

2/10 Terrible

Grigorios

Aug 2, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst ever

Our stay was only for one night but it was bad enough, the only positive was the receptionist when we arrived he was polite and helpful , the room was in bad condition the second room was even worst bugs was walking around the air-condition was not working. The night receptionist and next day the receptionist in the morning looked like they were in bad mood and they were not polite. This hotel is not recommended

Stayed 1 night in Jul 2023

4/10 Poor

Yancho

Jun 23, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend!!!

The room was not clean properly. It was smelly. In my last day in the hotel the door could not be open from the inside. I called receptionist to unlock me and I had to wait 15 minutes. The door wasn’t fixed until the end of my stay. The following morning the staff unlocked me again to get out. Do not recommend!!!

Stayed 4 nights in Jun 2023

2/10 Terrible

Jack

Feb 23, 2023

Disliked: Property conditions & facilities, room comfort

Skuffende

Vi fik ikke det værelse vi havde bestil og betalt for. Vi havde betalt for et med køkken/komfur og også med 2 værelser og 1 stue. Vi fik et med 1 værelse og 1 stue. Der var ingen komfur som vi havde betalt for. Der er meget lyt på hotellet og der var meget larm også om natten. Fik rent sengetøj på men de havde lagt lagen på sengen som var for lille. Desuden skal man være opmærksom på taxa chafførene kan have svært ved og finde hotellet. Desuden er der meget mørkt udenfor ved hotellet så der kunne godt være mere lys, så det ville være nemmere og finde. Der var skab ved køleskabet som var i stykker. Lampen i værelset var der kun 2 pærer der virkede. Ved udsugningen var det helt i stykker. Der var ikke nok tallerkner, knive og gafler. Der var slet ingen skåle og heller ingen skarbe skære knive. Skulle man vaske noget op skulle man gøre det på badeværelset fordi der eller ingen håndvask var.

Stayed 4 nights in Feb 2023

2/10 Terrible

Bozhidar

Sep 30, 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our second booking within two weeks! Again not ones our room was cleaned despite putting the sing on the door. We had to buy our own toilet paper since no one cared to visit the check on our apartment. Kitchen wear was poorly washed covered with stains and fingerprints. Avoid!

Stayed 3 nights in Sep 2021

4/10 Poor

Bozhidar

Sep 29, 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Not ones our room was cleaned despite putting the sing on the door. We had to buy our own toilet paper since no one cared to visit the check on our apartment. Kitchen wear was poorly washed covered with stains and fingerprints. Good location is the only thing worth mentioning! Avoid!

Stayed 4 nights in Sep 2021

6/10 Okay

PATRICIA

Sep 17, 2021

Liked: Cleanliness

Appart'Hôtel correct. L'équipement de la cuisine est très insuffisant (3 assiettes plates,un assiette à dessert, 2 tasses, 3 verres, 1,ramequin, 2 fourchettes, trois cuillères, 2 petites cuillères et 3 couteaux qui ne coupent pas, une minuscule poêle et une casserole). Nous avons dû acheter un saladier et un couteau. Problème de wifi dans les appartements pendant notre séjour, accessible seulement près de la réception.

Stayed 6 nights in Sep 2021

6/10 Okay

Mustapha

Jul 9, 2021

Ok til kort overnatning

Elendigt internet der ikke virkede. Larmende Air condition. Store rum velegnede til familie

Stayed 1 night in Jul 2021

2/10 Terrible

Muhammad

Dec 10, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad place to stay

Booked a studio with balcony end up getting a smaller room with roaches in it and management kept on delaying to change the room . Always had to talk to the manager who was never at the property . Bed sheets and duets were smelly and bathroom door didnot even close . Water floods out everytime after shower .

Stayed 3 nights in Dec 2020

10/10 Excellent

Krasen

Oct 20, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

*Convenient location (for our needs). *On-site parking at a reasonable price. *Friendly staff. *Great view of Vitosha mountain.

Stayed 1 night in Oct 2020

10/10 Excellent

margarita

Sep 8, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic time

Great place to stay , very clean and lovely receptionist lady Will come back there soon

Stayed 1 night in Aug 2020

2/10 Terrible

Aleksandrina

Jun 24, 2020

Liked: Cleanliness

Disliked: Staff & service

Bad experience

We arrived at 2am in the morning on 23/06/20 and we had only 5h and 30 min time to sleep but we could not sleep at all. There are people above our room (which was 102B), they were really noisy all night long. Around 3:30am we asked the receptionist if he can cahnge rooms but he said NO. At the end we could not sleep at all... :( At the next day, we had to do a lot of things and we wrere really tired!

Stayed 1 night in Jun 2020

10/10 Excellent

Steven

Jun 2, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay near the centre.

Nice property in the city centre.

Stayed 1 night in May 2020

10/10 Excellent

Alice

Nov 6, 2019

Liked: Staff & service, property conditions & facilities, room comfort

The stuff was so nice to us and very helpful, will come back

Stayed 6 nights in Oct 2019

8/10 Good

Verified traveler

Oct 26, 2019

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

The room itself was nice and clean, a with newish decor, I also liked the electric kettle, at last I saw one in a Bulgarian hotel! However, I circled around for almost an hour because the hotel was impossible to find and the locals didn't know about it either. There was no street sign with the hotel street name and the hotel itself is hidden between residential buildings and trees so you can't see it. The hotel staff should've acknowledged the area's lack of street signs and should've put some directions for visitors to find the hotel. I asked the reception guy "Where is the street sign for the hotel street?" and he responded with great confidence "I don't know". What a smart answer! Another one said to me "You don't use navigation?" Well, not everyone is glued to their smartphone for everything, and not everyone uses mobile navigation or has mobile internet. Even if they do, that doesn't replace the hotel's responsibility and usual business practice to post directions because the hotel staff know very well that the hotel area lacks any street names and it will be very difficult for visitors to find it. There is a reason why in general street names exist in almost any place around the world and why hotels put "How to find us" directions for all their guests. The staff's response was that they are planning (?!) to put signs for their hotel. Hello! You should've done that before you opened the hotel for business! Catch up with the rest of the civilized world

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Oct 18, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The reservation made through Expedia was not recognise. Lost the money. Had to pay for an emergency staying at a different hotel. Dirty place. Very near violent responses.Bad mannered people.

Stayed 1 night in Oct 2019

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