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"Friendly staff with excellent service "

"남,여 스파 다 깨끗하고 야외온천 좋았어요. 직원분들 친절하시고 프리이버시한 식사시간 정말 좋았구요. 음식도 훌륭했습니다. 조식도 맛있었구요. "

"The helpful staff"

"The staff was excellent and provided great service. I would (and have) stay at R9 properties at any time!"

"軽食がつくのがとてもありがたいです。お部屋もコンテナとは思えないほど綺麗でまた利用したいと思います。"

"Non-existing hotel. I lost 85% of what I paid. Hotels.com says the reimbursement of the 15% of what I paid is the best they can do. "

"The Hinanosato was renovated about 6-8 years ago and it is an amazing place to stay - the decor is heavy on 60's themes which gives it a mellow / laid back feel. The staff are great, the breakfasts were wonderful and our room had a spectacular view of the Mikuma river. Parking on site is very limited but they have a couple parking lots nearby that can be used. Highly recommend this hotel!"

"Great view and food. Great service."

"We had a very nice stay"

"Very good value—and a surprisingly good onsen!"