*Tony was responsive and easy to communicate with.*Check in and out was very simple and smooth*first floor means up one level, stairs and elevator were quick and easy to access from the condo entrance*some repairs are recommended but did not interrupt our stay (light fixtures near bunkbeds loose, grout in kitchen low causing shoes to catch, drawers and doors didn't align on nightstands and dressers, broken blinds, floor boards that dip when stepped on, shower rod loose from wall in first bathroom) but again nothing that impacted our experience*the linens were comfy and clean, but you do need to dress and undress the bed yourself apon arrival and when leaving*the place overall was clean but some dirty laundry was left in the laundry area and in the side tables from previous hosts. That was a little off putting*furniture was in good order and comfortable*balcony view is of the restaurant, pools, and you can see the ocean. Very nice space*staff at the villa was all friendly and helpful, no issues.We had a great stay and wish we would have scheduled it for longer.