Smitshoek Vacations from ￥491,720

Stylish, modern and very clean property., well located for the train station and shopping. Polite, friendly staff, however, we reported a fault in our apartment at 11am and they promised to sort it before the evening. Unfortunately upon our return at 6pm they had not even been to inspect it. They were very apologetic and sorted it immediately, which was greatly appreciated.

We stayed for 1 night before crossing out of Rotterdam. We loved our stay here! Warmly greeted immediately by staff. Room was large and charming as pictures. Easy 10 minute walk to cruise terminal in the am.

I loved staying here and wished I was staying longer. The staff is top notch. The room is well thought out and elegant. It's close to public transportation and many restaurants. The cafe was great for breakfast or coffee later. The pastries are delicious.

Beautiful, quiet property

The design of the hotel is beautiful. The receptionists and bartender were all kind. The hotel room itself was beautiful, clean with a wonderful view however, there was a night where we experienced the elevator not working, no one on site and had to force the doors open to be able to enter our rooms. The internet was also not working so we were scared we’d be locked out of our hotel. When we notified the staff the next day they gave us free breakfast for 2 days. Honestly, I would have appreciated that night refunded because I had never experienced something like this with a hotel before and questioned where we’d sleep that night had we not been able to open the door. On our last day, a particular lady working in the buffet was very rude and disrespectful to multiple people including myself. Beautiful place, just had a terrible experience with the elevator and lady at the buffet. Besides that, everything was wonderful.