Sinagra Vacations from ￥215,356

Clean, quiet, helpful staff. Situated in amongst the beautiful green grounds of the university

Tried to call the hotel was put on hold for longer than 35 minutes, which I don’t think is acceptable and then at the end of the day the call was disconnected. Could not get hot water when I went to take a bath shower in the evening ran it for at least 5 to 10 minutes. Still no hot water. I think the hotel is overrated. It’s old needs to be updated.

The external facilities could be highly upgraded and maintained better. This includes garden and grass maintenance, cleaning of walls, carparks and common areas. Rooms could have more modern accessories including tea and coffee facilities that reflect the room cost per night. More staff on has there appeared to be minimal staff. Would note the staff that were on, were fantastic. The have a table ordering system (Me&U), wasn't functional. Area outside Riverview rooms was dirty, no seperation from adjacent rooms and overlooking a carpark that radiated heat. Overall for the price per night, some serious TLC nees to be applied to get this hotel to what it could potentially be. Also, ordered a kids parmi and adults parmi, absolutely identical. One was $15 and the other $28, underwhelming. Positives - good bed and bathroom in room was nice. Staff that were on did a great job.