「We stayed in a Garden Room at this resort for five days. The morning sunlight and garden were both beautiful, and the breakfast offered a wide variety of delicious dishes.
Since we had arranged airport transfer, the staff should have known our arrival time, but even after the 2:00 p.m. check-in time, we had to wait for about an hour.
On the first day, we reported that the safe was broken, but unfortunately, no one came to repair it.
There were also a couple of days when the room wasn’t...
「We stayed June 17th through the 20th and the food was great. Friendly and nice staff. They were very attentive always asking if we needed something. They provided tour information and booked it for us. Thank you Casa Basa for making a great experience.」
「We stayed at the big villa for 4 days. It was 11 of us and 1 toddler.
The vila is simply one of the most beautiful spaces i stayed in long time and price is definitely worth every penny.
The top takeaway: THE STAFF! the team are an Incredible group of human beings. So kind and nice and attentive. They looked after us as parents look after they kids. They arranged transports, suggested and booked restaurants, send us information about weather on point (we got flight cancellation due bad wether -...
「Was open plan with a spectacular view, rooms were spacious.
The breakfast provide by the team were amazing provided with a fruit platter.
Communication was superb, were able to organise transport to and from general luna and cloud 9.
From airport 500 peso per person per trip 」