"The staff have been very friendly and helpful both times I’ve stayed, the beds are the most comfortable I’ve ever had at a hotel, and the location is lovely. It’s better to bring food with you as there is not much to eat around if you don’t have a car, and the taxi to/from Ugata station is about 2000 yen. The pool is a perfect depth for small children. Love the old fashioned bathtub but children and the elderly might need some help getting in and out. We will definitely be coming back!"
