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"Love the hotel. One block from the canal and one block from the shopping street. There’s an onsen in the hotel but it could get crowded at certain times. Overall, love the hotel and can’t wait to be back."

"Very good hotel. Service was great. Check out the bakery for some nice Japanese style breads in the morning. Major Otaru attractions are a short walk away. Elevators could be very busy during high traffic times. "

"Very close to the Otaru canal and museums, shops and restaurant. The big bathes with natural spring water is excellent."

"Not really knowing what to expect, I at first was nervous due to the front entrance. It doesn't appear up to date and I had one of the tiles loosen almost out of place. That was my only concern throughout my stay. The hotel staff greeted me warmly and offered me slippers to change into (my feet were too big for any of them). It was an easy check in. I carried my stuff to my room and honestly thought they had made a mistake. The room was so nice, clean, spacious, updated and furnished well that I thought I was in the wrong room. I could've stayed in the room the whole day because of how nice it is compared to many other rooms in Japan. Breakfast was welcomed and different from usual hotel breakfasts offered. I'm writing this as a two month traveler of the country. They deserve every good rating they receive."

"New hotel, 1. great Location where you can walk to Otaru’s main tourist attractions, 2. Breakfast were excellent! 3. Laundry: Room TV shows how minutes left for each Laundry unit to finish, so it was super helpful to manage the timing for Landry chore. Little disappointment were, 1. no luggage rack!?! So you have to leave luggage on the floor. 2. Big ofuro had steam sauna (women) but it was a joke. It wasn't hot at all. I was able to do own hot yoga (warm yoga!) "

"최고의 숙소였습니다. 일본 가정집의 정취를 느끼시려면 꼭 여기에 숙박하세요! 숙소에 사장님 옛날사진들을 볼 수 있는데, 여기가 얼마나 시간이 흘러 추억이 쌓였는지 가늠할 수 있어요. 허그상과 모모상도 정말 귀여워요! 객실마다 공간이 충분히 넓고 샤워시설도 적당합니다. 그리고 아침식사 서비스 또한 아주 좋았습니다"

"It was perfect for what we needed. "

"This was a really nice place to stay. I enjoyed the breakfast buffet. Free laundry room was convenient!"

"Functional room set-up, nice onsen, and a great breakfast buffet. The only thing they're missing is a luggage stand."