Serval Vacations from ￥102,532

Food in restaurant, helpful staff

Staff extremely professional and the hotel is well run and exceptionally clean. Unfortunately our room 207 suffered intrusive noise from a motor, external to the room.

Muy buen servicio muy atentos. Las habitaciones están muy cómodas y limpias

Room really comfortable, good location and service. I would come back to this hotel in the future.

Several misrepresentations. 1. Room was advertised as separate from sofa bed which led me to believe there was some privacy. Not so. 2. Advertised with 24/7 on site staff at one location which I went to when I arrived. Not true, it was a dark building.I waited for 30 minutes before moving on to try and find my accommodations. 3. I requested a taxi to meet me at the airport.No one was there to meet me even though confirmed.the taxi i found let me off at the perimeter of the pedestrian only area, I had no idea where my accommodation was. It was scary. 4.I was there five nights, housekeeping came once. 5. The description of location should definitely explain.The accommodations are in a pedestrian only area. I had 2 very large suitcases. I had to pull through street after street looking for my hotel. A woman took the time to lead me down several streets and help me. If One does not speak spanish it is a difficult to navigate.