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Ramada Hotels & Suites Seoul Namdaemun

Photo gallery for Ramada Hotels & Suites Seoul Namdaemun

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In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Overview of Ramada Hotels & Suites Seoul Namdaemun

Ramada Hotels & Suites Seoul Namdaemun

3.5 star property

4.1/5 Very Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
04511, Seoul, Seoul, 27, Chilpae-ro

Explore the area

  • Popular LocationNamdaemun Market6 min walk
  • Popular LocationNamsan Park11 min walk
  • Popular LocationMyeongdong Cathedral8 min drive
  • AirportSeoul (ICN-Incheon Intl.)75 min drive

Choose dates to view prices

About this area

Seoul

Ramada Hotels & Suites Seoul Namdaemun is located in Jung-gu, a neighborhood in Seoul, and is near a metro station. Gyeongbok Palace and N Seoul Tower are notable landmarks, and travelers looking to shop may want to visit Namdaemun Market and Garosu-gil. Don't miss out on a visit to Lotte World.
Visit our Seoul travel guideOpens in a new window
Map

What's nearby

  • Namdaemun Market - 6 min walk
  • Lotte Outlets - Seoul Station Branch - 11 min walk
  • Namsan Park - 11 min walk
  • Seoul City Hall - 15 min walk
  • Myeongdong Cathedral - 8 min drive

Getting around

  • Seoul Station - 6 min walk
  • Haengsin Station - 16 min drive
  • Incheon Intl. Airport (ICN) - 76 min drive

About this property

Ramada Hotels & Suites Seoul Namdaemun

3.5-star Seoul hotel in Jung-gu, walk to Namdaemun Market
This smoke-free hotel features a restaurant, a 24-hour business center, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and a 24-hour front desk.
Ramada Hotels & Suites Seoul Namdaemun offers 219 air-conditioned accommodations with safes and complimentary bottled water. Cable television is provided. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages spoken

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of CESCO (S. Korea)
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: KRW 22000 for adults and KRW 11000 for children
  • 1 restaurant and 1 coffee shop/cafe

Restaurants on site

  • Riena

Family friendly

  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Hair dryer
  • Heated floor (bathroom)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Hotel
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Pet friendly
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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests traveling with dogs must present their pet's current vaccination record, including proof of rabies vaccination, during check-in.

Renovations and closures

The following facilities are closed on Tuesday and Wednesday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of KRW 30000 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 22 lbs)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: KRW 22000 for adults and KRW 11000 for children (approximately)
  • Pet fee: KRW 30000 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 March
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ramada Hotels Suites Seoul Namdaemun
Ramada Hotels & Suites Seoul Namdaemun Hotel
Ramada Hotels & Suites Seoul Namdaemun Seoul
Ramada Hotels & Suites Seoul Namdaemun Hotel Seoul

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 103 out of 230 reviews
5 - Excellent 45%
Rating 4 - Good. 76 out of 230 reviews
4 - Good 33%
Rating 3 - Okay. 31 out of 230 reviews
3 - Okay 13%
Rating 2 - Poor. 11 out of 230 reviews
2 - Poor 5%
Rating 1 - Terrible. 9 out of 230 reviews
1 - Terrible 4%

3.9/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

3.9/5

Property conditions & facilities

3.8/5

Eco-friendliness
Write a review

4/5 Good

Traveled with family
Liked: Staff & service
Service was excellent and everyone was very helpful. The only improvement I can suggest is that the old mattress needs to be replaced. The beds for our 3 people were very uncomfortable.
Stayed 20 nights in May 2022

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깨끗하고 넓어 가족과 이용하기 좋다. 다만 세면대가 부실하다.
Stayed 2 nights in Jan 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
I oftentimes stayed in the hotel when I visited Korea before. Previously, overall, the quality was okay. This year, the quality has deteriorated so much that I felt like I was staying in some cheap dirty motel. 1 Not Clean I have a pretty low bar in hotel cleanliness requirement. This ramada doesn't even pass my low bar. I attach a photo of a bed sheet at the time of checkin, which shows a smudged blood(?) mark. Another picture is a photo of a table top. Obviously, the previous occupant ate something on the table and some of the food marks were still there. I attach a photo of the wet paper tissue after wiping it. There were other dirt marks such as soap-marks here and there in the bathroom. 2. Front desk not professional. They received an international package for me and didn't bother to notify me. The package clearly stated my name and the room number. When I called the front desk to inquire about it in the middle of a night, a staff said, "oh, we received it." They must have received it at least several hours before, if not days before. There was a room change. When I asked about a room availability, a front staff promised to call me after checking. She didn't call. I had to call again to find out what she promised to call me about. Also observed consistent unfriendly behaviors: handing over an item to me while looking at another direction when they were not addressing any other customer, not bothering to respond to my customary thank you.
Food items on the table
Foods on the tissue after wiping the table top with it
Stains on a bed sheet
Stains on the floor
Stayed 28 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

1/5 Terrible

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
It was the worst stay I have ever had.
I have never experienced such a low quality of service. 1. Poor customer service and staff attitude Only if they apologize properly of all the mistakes that they made, I would not be this mad after all of their poor service. The problem gets worse since they made all the mistakes without providing proper apology. While having asked to provide quiet room condition for office work before the reservation, upon arrival, i had to ask room change since it was not ready. However, after the change, they did not consciously consider the reason of complaint and change, so that I had to inquire again to change the desk chair and for re-cleaning. Though I have not asked room without scene, but the room situated on the quiet floor or in the end of the corridor, they have provided the room with their convenience. This actually made me to draw curtain all the time during the stay. Yet, It was the only part they insisted that they had provided me with the room based on my request. 3. Cleanliness I appreciate the cleaner's effort but they do have poor quality of cleanliness. First room had the dust all the part over/behind the TV monitor. However, they clearly did not take into account the customer's feedback or opinion since i had to stay in the room with doubtful hygiene condition. The previous morning I left, i found the worm on the bath tub (photo attached below) which clearly made me to leave the accommodation at last.
Stayed 10 nights in Nov 2021

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
You get what you paid for...somewhat.
Pro: * Dogs can stay with you, 25k won a night provided with 2 papertowel pouches and 2 pee pads *Park for walking your dog right behind the hotel and across the street * Located close to Namdaemun Market for tourism and food * In city hall area so delivery is so bountiful * Free parking * Comfortable bedding and pillows Cons: * Strict 3pm check-in only, considering you are coming far away they should allow some leniency for 30min early check in.. * Breakfast was mediocre at best..also host is more concerned about where you sit then old snoots walking around the buffet area with no masks on! * Drains were clogged and no bidet in the bathroom! Seriously..? What hotel has no bidet? * Room is old and not well kept, walls are stained, A/C is super old and noisy, crooked paintings on the wall * Homeless people sleep in the park behind the hotel * Hotel parking starts at B3 * Quick to call asking for you to pay surcharge UPFRONT every night rather than settling it professionally at checkout. Also, unless you ask they "forget" to give you the pee pads for your pups, which btw is covered in the surcharge Overall, mixed feelings. You got some good, you got some bad. I just was more grateful my pups were able to stay with me, but facility could be better maintained. Shame to say this is Ramada, more like Ramashanks. Oh well, a reason the rooms are super cheap.
Stayed 2 nights in Sep 2021

3/5 Okay

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Stayed for 10 days. I want to give them 1 or 2 for the breakfast they serve. Almost same menu everyday. Leftover soup for three days. You could have much better fresh breakfast for its price at nearby locals. It is okay if you stay a couple of nights. If longer, don’t pay the meal option.
Stayed 10 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a reasonable price, good location and spacious place. I recommend this hotel to families or long term stay travelers.
Stayed 2 nights in Aug 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful!!
It was a great stay. I stayed there twice and was given the exact same room both times. It is a great place for the cost.
Stayed 2 nights in Aug 2021