All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had a wonderful stay. The staff were all very friendly and helpful. Hotel restaurants were all very good. Would definitely stay again.
Daniel
Stayed 3 nights in Feb 2024
Response from Guest Relations KOMABA on Mar 3, 2024
Thank you very much for staying at the Sendai Royal Park Hotel. We will continue to take your feedback into consideration as we strive to make your stay with us even more comfortable and worry-free.We look forward to seeing you again soon.
Great service, location is right next to the premium outlet, the garden is gorgeous. Hotel itself is very clean and very well decorated. I love staying here.
Darold
Stayed 1 night in Jan 2024
Response from Guest Relations KOMABA on Feb 8, 2024
Thank you very much for staying at the Sendai Royal Park Hotel. We will continue to take your feedback into consideration as we strive to make your stay with us even more comfortable and worry-free. We look forward to seeing you again soon.
Response from Guest Relations KOMABA on Nov 12, 2023
Thank you very much for staying at the Sendai Royal Park Hotel. We will continue to take your feedback into consideration as we strive to make your stay with us even more comfortable and worry-free. We look forward to seeing you again soon.
8/10 Good
Adam
Traveled with family
Oct 28, 2023
Liked: Cleanliness, staff & service
Room seems dated. Comfortable and clean.
Adam
Stayed 1 night in Oct 2023
Response from Guest Relations KOMABA on Dec 2, 2023
Thank you very much for staying with Sendai Royal Park Hotel.We apologize for the inconvenience caused regarding your room. We will pass this information on to the relevant department and strive to improve our operations.We will continue to take into account the feedback we have received from our guests and strive to be a hotel where you can spend your time with peace of mind and comfort.We look forward to your continued patronage of our hotel.All of our staff look forward to using your service again.
10/10 Excellent
Shulin
Oct 27, 2023
Shulin
Stayed 1 night in Oct 2023
Response from Guest Relations KOMABA on Nov 12, 2023
Thank you very much for staying at the Sendai Royal Park Hotel. We will continue to take your feedback into consideration as we strive to make your stay with us even more comfortable and worry-free. We look forward to seeing you again soon.
10/10 Excellent
Sandra
Oct 27, 2023
Sandra
Stayed 4 nights in Oct 2023
Response from Guest Relations KOMABA on Nov 12, 2023
Thank you very much for staying at the Sendai Royal Park Hotel. We will continue to take your feedback into consideration as we strive to make your stay with us even more comfortable and worry-free. We look forward to seeing you again soon.
This property and service are superb. The only improvement I would suggest is that the shower water temperature often varies, with a sudden burst of very HOT water. It would be nice to be able to order room service,too.
Thank you for a beautiful visit.
Laurentine
Stayed 3 nights in Oct 2023
Response from Guest Relations Shutaro KOMABA on Oct 23, 2023
Thank you very much for staying at the Sendai Royal Park Hotel. We would also like to thank you for your feedback.We are glad that you were satisfied with your overall stay. However, we apologize for the inconvenience caused regarding the lack of a shower. We will report this to the relevant department and strengthen inspections.Based on the opinions and impressions we receive, we will strive to be a hotel that you will choose again and again, so we look forward to your continued patronage.All of our staff look forward to using your service again.
10/10 Excellent
Chee Hong, Yau Ma Tei
Oct 18, 2023
Chee Hong
Stayed 1 night in Oct 2023
Response from Guest Relations KOMABA on Nov 12, 2023
Thank you very much for staying at the Sendai Royal Park Hotel. We will continue to take your feedback into consideration as we strive to make your stay with us even more comfortable and worry-free. We look forward to seeing you again soon.
8/10 Good
Gizelle, National City
Oct 10, 2023
Liked: Cleanliness, staff & service
Gizelle
Stayed 2 nights in Oct 2023
Response from Guest Relations Shutaro KOMABA on Oct 23, 2023
Thank you very much for staying at the Sendai Royal Park Hotel. We will continue to take your feedback into consideration as we strive to make your stay with us even more comfortable and worry-free. We look forward to welcoming you again.
Response from Room Division Shutaro KOMABA on Sep 20, 2023
Thank you very much for staying at the Sendai Royal Park Hotel. We will continue to take your feedback into consideration as we strive to make your stay with us even more comfortable and worry-free. We look forward to welcoming you again.
Response from Guest Relations Shutaro KOMABA on Aug 31, 2023
Thank you very much for staying at the Sendai Royal Park Hotel.We will continue to strive to improve our services so that we can be your hotel of choice again and again, and we look forward to your continued patronage.We look forward to welcoming you again.
8/10 Good
SANGJOONG
Jul 26, 2023
SANGJOONG
Stayed 1 night in Jul 2023
Response from Room Division Shutaro KOMABA on Jul 31, 2023
Thank you very much for staying at the Sendai Royal Park Hotel. We will continue to take your feedback into consideration as we strive to make your stay with us even more comfortable and worry-free. We look forward to welcoming you again.
10/10 Excellent
Low
Jun 27, 2023
Low
Stayed 3 nights in Jun 2023
Response from Guest Relations Shutaro KOMABA on Jul 1, 2023
Thank you very much for staying at the Sendai Royal Park Hotel. We will continue to take your feedback into consideration as we strive to make your stay with us even more comfortable and worry-free. We look forward to welcoming you again.
Response from Guest Relations Shutaro KOMABA on May 19, 2023
Thank you very much for staying at the Sendai Royal Park Hotel. We will continue to take your feedback into consideration as we strive to make your stay with us even more comfortable and worry-free. We look forward to welcoming you again.
8/10 Good
Yue
May 13, 2023
Yue
Stayed 1 night in May 2023
Response from Guest Relations Shutaro KOMABA on May 19, 2023
Thank you very much for staying at the Sendai Royal Park Hotel. We will continue to take your feedback into consideration as we strive to make your stay with us even more comfortable and worry-free. We look forward to welcoming you again.
Response from Room Division Shutaro KOMABA on May 29, 2023
Thank you very much for staying at the Sendai Royal Park Hotel. We will continue to take your feedback into consideration as we strive to make your stay with us even more comfortable and worry-free. We look forward to welcoming you again.
Beautiful grand property. The staff were fantastic and very accommodating.
(Next to the Premium Outlet mall is a bonus!)
We will definitely come back next time we are in Sendai.
Michael
Stayed 3 nights in Apr 2023
Response from Guest Relations Shutaro KOMABA on Apr 26, 2023
Thank you very much for staying at the Sendai Royal Park Hotel. We will continue to take your feedback into consideration as we strive to make your stay with us even more comfortable and worry-free. We look forward to welcoming you again.
The location, the accommodation, the staff are all helpful.
Maeva
Stayed 2 nights in Apr 2023
Response from Room Division Shutaro KOMABA on Apr 19, 2023
Thank you very much for staying at the Sendai Royal Park Hotel. We will continue to take your feedback into consideration as we strive to make your stay with us even more comfortable and worry-free. We look forward to seeing you again soon.
Restaurante service has room to improve. Expected some ladies facial amenity. Thank you.
Makoto
Response from Guest Relations KOMABA on Dec 2, 2023
Thank you very much for staying with Sendai Royal Park Hotel.We apologize for the inconvenience caused regarding the restaurant service. We will pass this information on to the relevant department and strive to improve our operations. In addition, amenity sets for women are available for purchase, so please consider considering them the next time you visit.We will continue to take into account the feedback we have received from our guests and strive to be a hotel where you can spend your time with peace of mind and comfort.We look forward to your continued patronage of our hotel.All of our staff look forward to using your service again.
Response from Guest Relations Shutaro KOMABA on Oct 10, 2022
Thank you for using Sendai Royal Park Hotel. We will continue to strive to be a hotel where you can spend your time comfortably with peace of mind, so we ask for your continued patronage. We are looking forward to seeing you again.
Beautiful hotel and lovely staff. Will definitely stay again.
Ronald
Stayed 1 night in Oct 2022
Response from Guest Relations Shutaro KOMABA on Oct 10, 2022
Thank you for using Sendai Royal Park Hotel. We will continue to strive to be a hotel where you can spend your time comfortably with peace of mind, so we ask for your continued patronage. We are looking forward to seeing you again.
Spent two nights at this property with family. Breakfast, BBQ in the garden and coffee & sweets happy hour are very enjoyable. Room is bright and relatively spacious. I wish there was a swimming pool on site. The common spaces were a bit tired.
Excellent service! We did late check-in (midnight) and ask for a tons of information of Sendai(30 mins) in the morning.
The breakfast was so good.
Wanna come again for lunch and dinner too.
This hotel was amazing! Five star service at an affordable price. Beautiful grounds and a hotel large enough to get lost in. The rooms are the largest I’ve experienced in Sendai. Somewhat far from the station, but a free shuttle is provided every hour and a half on weekends and holidays. Outside those days you have to take a train and then a refundable taxi which takes about 30 mins total, but gives you the Japanese experience of regular subway travel that everyone should learn while here anyway! Rooms are immaculate, breakfast was amazing. I could even see the Sendai Daikannon (5th largest statue in the world) from my garden view room balcony. I will totally be back!
Natalya
Stayed 2 nights in Jun 2021
Response from Front Desk manager. on Jul 18, 2021
Thank you for your review about Sendai Royal Park Hotel.
Our hotel is surrounded by huge amount of trees and natures.
Normally our shuttle bus moving between Sendai station to our hotel in holidays.
On weekdays, we rebuild taxi fee for accommodation guests. So, please do not worry about access cost.
We can enjoy beautiful view of Izumi Teraoka area from garden side guest rooms. Please chose such rooms when you book.
All we are looking forward to you will come back again, and enjoy Sendai Royal Park Hotel.
There are a few of the employees that knew English really well. Which is not very common. However, even when there was a language barrier, there was always a positive, polite, and helpful attitude from the staff.
Verified traveler
Stayed 4 nights in May 2021
Response from Front Desk Manager on Jul 18, 2021
Thank you for mention about Sendai Royal Park Hotel.
Some of staff can speak English and other languages to be help for our foreign language customers.
Although, we still have to keep practice more.
Please, come back to Sendai Royal Park Hotel. We are looking forward to we can meet you again.