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The Westin Sendai

5.0 star property
Travelers balance relaxation and indulgence at The Westin Sendai, where Symphony restaurant serves delectable meals and a 24-hour gym awaits

Choose dates to view prices

Located in Aoba Ward, The Westin Sendai offers a serene retreat with a garden and spa. Guests enjoy in-room WiFi and Symphony's breakfast and dinner. The 24-hour gym provides convenient workouts in a hotel praised for its excellent condition.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is ￥28,000
￥35,420 total
Mar 11 - Mar 12

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Separate bathtub and shower
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Separate bathtub and shower
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Separate bathtub and shower
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Separate bathtub and shower
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Separate bathtub and shower
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Separate bathtub and shower
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Separate bathtub and shower
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Separate bathtub and shower
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Separate bathtub and shower
  • City view
  • 44 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Separate bathtub and shower
  • City view
  • 48 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Corner

Executive Suite, 1 King Bed, Corner | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
HDTV
Separate bathtub and shower
  • City view
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
HDTV
Separate bathtub and shower
  • City view
  • 83 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds, Corner

Deluxe Suite, 2 Double Beds, Corner | Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite, 2 Double Beds, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
HDTV
Separate bathtub and shower
  • City view
  • 92 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite, 2 Double Beds

Presidential Suite, 2 Double Beds | Minibar, in-room safe, desk, iron/ironing board

Presidential Suite, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
HDTV
Separate bathtub and shower
  • City view
  • 125 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 Double Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
  • City view
  • 142 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
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About the neighborhood

Located in Aoba Ward, a neighborhood in Sendai, The Westin Sendai is near a metro station. Nishikicho Park and Jozenji-dori Avenue reflect the area's natural beauty and area attractions include Sendai Anpanman Children's Museum & Mall and Yagiyama Zoo. Looking to enjoy an event or a game while in town? See what's happening at Sekisui Heim Super Arena or Sendai Sunplaza Hall. Visit our Sendai travel guide
Map
980-0811, Miyagi-ken, Sendai, 1-9-1 Ichiban-cho, Aoba-ku

What's nearby

  • Sendai_TohokuUniversity_6104050_08
    Tohoku Gakuin University Tsuchitoi Campus
    13 min walk - 1.1 km
  • Sendai Ginza Street
    3 min walk - 0.3 km
  • Asaichi Morning Market
    5 min walk - 0.4 km
  • Sendai City Tourist Information Center
    8 min walk - 0.7 km
  • Sendai Anpanman Children's Museum & Mall
    18 min walk - 1.6 km

Getting around

  • Sendai Station
    8 min walk
  • Itsutsu-Bashi Station
    8 min walk
  • Sendai Airport (SDJ)
    34 min drive

Restaurants

  • Symphony
  • 仙台銀座 キンタロウ
    3 min walk
  • Bar TAKE
    4 min walk
  • 日本料理 天繁 イーストワン店
    3 min walk
  • セガフレード・ザネッティ・エスプレッソ 仙台トラストシティ店
    2 min walk

About this property

The Westin Sendai

Luxury hotel located in Aoba Ward
Consider a stay at The Westin Sendai and take advantage of a hair salon, dry cleaning/laundry services, and a bar. Treat yourself to spa services, such as a massage or a manicure/pedicure. The on-site restaurant, Symphony, offers breakfast, lunch, and dinner. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, babysitting (surcharge), and a ballroom
  • A front-desk safe, a vegetable garden, and wedding services
  • Guest reviews speak well of the overall condition
Room features
All 292 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with separate tubs/showers and toilets with electronic bidets
  • 40-inch HDTVs with satellite channels
  • Wardrobes/closets, recycling, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Sakura Quality, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,427 for adults and JPY 2,214 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • HORIZON
  • Ichimuan
  • Symphony

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6,555 square feet of conference space
  • 9 meeting rooms
  • Business center

Outdoors

  • Vegetable garden

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • 1 building
  • 37 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 11500 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4427 for adults and JPY 2214 for children
  • Self parking fee: JPY 1500.00 per night
  • Rollaway bed fee: JPY 11500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Sendai Westin
Westin Hotel Sendai
Westin Sendai
Westin Sendai Hotel
The Westin Sendai Hotel
The Westin Sendai Sendai
The Westin Sendai Hotel Sendai

Frequently asked questions

Is The Westin Sendai pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Westin Sendai?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at The Westin Sendai on Mar 11, 2026 start from ￥28,000, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1500.00 per night.

What time is check-in at The Westin Sendai?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Westin Sendai?

Check-out is at noon.

Where is The Westin Sendai located?

Located in Aoba Ward, this luxury hotel is within a 10-minute walk of Sendai Ginza Street, Aoba-dori Avenue, and Tohoku University Katahira Campus. Asaichi Morning Market and Sunmall Ichibancho are also within 10 minutes. Itsutsu-Bashi Station is 8 minutes by foot and Hirose-dori Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Westin Sendai Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 707 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

Reviews

10/10 Excellent

Ching Ching

the staff very helpful ，professional the rooms are
Stayed 2 nights in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, so attentive and easy to talk to. Room was beautiful, loved the bathroom & the tub - 10/10 we loved it all
Stayed 4 nights in Dec 2025

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, amenities
The room had a beautiful view of Sendai! The hotel is on top of the Trust building so every room has a great view. We had a corner room allowing for a perfect view.
Stayed 3 nights in Nov 2025

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very well located
Stayed 2 nights in Jul 2024

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel with great views, it’s not too far from the station and other facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent views of the city.
Stayed 1 night in Nov 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, sublime with amazing views and excellent service.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very nice view
Stayed 3 nights in Apr 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here everytime I go Sendai. Best location. Excellent room n service
Stayed 2 nights in Feb 2024

10/10 Excellent

Rand

Liked: Cleanliness, staff & service, property conditions & facilities
We love the Westin Sendai. It is a high class hotel with a home town friendliness, without sacrificing their standards of professionalism. It will always be our go-to hotel in Sendai.
Stayed 2 nights in Sep 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2 week stay was great! The staff was accommodating and attentive. We really enjoyed the lobby lounge, best drinks we had in Sendai.
Stayed 11 nights in Jun 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with very good staff and service. Very convenient location. Great view
Stayed 3 nights in Feb 2024

10/10 Excellent

Gautam

Liked: Cleanliness, staff & service, property conditions & facilities
Great views from the rooms. Spacious. Excellent staff Stayed for 4 days and enjoyed all!
Stayed 4 nights in Jul 2023

10/10 Excellent

joseph g.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing in every way. Polite and helpful staff, awesome views, large immaculate bedrooms and bathrooms. Very safe area, short ride from train station, I hghly recommend
Stayed 3 nights in Apr 2025

8/10 Good

San San Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view of the city and mountains

I like the view from the hotel room and see the city and the mountains in the distance. Conveniently located, walking distance to train station and shopping street.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chung Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5-star hotel experience. Polite professional staff. Visited its lounge, good view and fair price. Room is great and clean.
Stayed 2 nights in Feb 2025

10/10 Excellent

Takemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were professional and the room had a great view. The location is walking distance from the Sendai station and central district where many restaurants and shopping places are.
Stayed 1 night in Jun 2024

10/10 Excellent

dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
International hotel with large rooms and spectacular views from the room floors, central location
Stayed 1 night in May 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel gets 5/5. Great rooms, bedding, staff. Etc.
Stayed 3 nights in Sep 2024

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding! I also had a massage and it was amazing!!! The entire experience was 5 stars! ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Jun 2024

10/10 Excellent

Frederick E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Incredible high floor view of everything north of downtown Sendai, including the Sendai Dai Kannon statue. The room was very large, quiet, and felt very luxurious, including the great smelling bath salts. Staff was extremely helpful and courteous. They greet you on the first floor and handle luggage, then direct you to the 25th floor lobby where check-in happens. We took an overnight excursion into a nearby onsen town and the hotel graciously stored our main luggage overnight so we wouldn't have to lug it around on a city bus.
Stayed 1 night in Dec 2024

10/10 Excellent

Kac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay at the Westin~ The hotel is located at the 26-34/F of a commercial tower, which offers wonderful city view no matter from the lobby or our room! The room is luxurious and spacious - which is quite rare for Japanese hotels. It takes a 10-min walk from Sendai Station and a 15-min walk from the central shopping area Aobadori. But again the pleasant accommodation worths the walk!
Stayed 3 nights in Aug 2023

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Totally satisfied. Best view from the room. Friendly staffs and they are very professional attitude. We didn’t want to leave the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King size beds large room spacious bathroom especially for Japan our third time staying at this Westin
Stayed 8 nights in Aug 2025