Hotel JAL City Sendai

3.0 star property
Hotel in Sendai with a restaurant and a bar

Choose dates to view prices

Hotel JAL City Sendai offers a comfortable retreat with practical amenities. Enjoy free in-room WiFi, convenient dry cleaning, and luggage storage. Meeting rooms cater to business needs, and two on-site restaurants serve satisfying international flavors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Air conditioning
The current price is ¥9,214
¥11,148 total
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 18 of 18 rooms

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
LCD TV
Washer/dryer
Premium bedding
Down duvet
Private bathroom
Hair dryer
Bidet
  • Sleeps 1
  • 1 Large Twin Bed

Semi-double Room, Non Smoking

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
LCD TV
Washer/dryer
Premium bedding
Down duvet
Private bathroom
Hair dryer
Bidet
  • Sleeps 2
  • 1 Large Twin Bed

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
LCD TV
Washer/dryer
Premium bedding
Down duvet
Private bathroom
Hair dryer
Bidet
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
LCD TV
Washer/dryer
Premium bedding
Down duvet
Private bathroom
Hair dryer
Bidet
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room with Extra bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
LCD TV
Washer/dryer
Premium bedding
Down duvet
Private bathroom
Hair dryer
Bidet
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

Japanese Western Style Room A

  • Sleeps 3

Japanese Western Style Room B

  • Sleeps 5

Junior Suite

  • Sleeps 2

Single Room-Non-Smoking

  • Sleeps 1

Semi Double Room-Non-Smoking

  • Sleeps 2

Double Room-Non-Smoking

  • Sleeps 2

Standard Double Room-Smoking

  • Sleeps 2

Twin Room-Non-Smoking

  • Sleeps 2

Triple Room-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

Triple Room 25.4 Square Meter Smoking (3 People Use)

  • Sleeps 3

Casual Twin Room

  • Sleeps 2

Standard Single Room-Smoking

  • Sleeps 1

Twin Room

  • Sleeps 2

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About the neighborhood

Map
980-0013, Miyagi-ken, Sendai, 1-2-12 Kakyoin, Aoba-ku

What's nearby

  • Aoba-dori Avenue - 3 min walk - 0.3 km
  • Jozenji-dori Avenue - 6 min walk - 0.6 km
  • Nishikicho Park - 7 min walk - 0.7 km
  • Sendai Anpanman Children's Museum & Mall - 7 min walk - 0.7 km
  • Kotodai Park - 10 min walk - 0.9 km

Getting around

  • Sendai Station - 4 min walk
  • Hirose-dori Station - 6 min walk
  • Sendai Airport (SDJ) - 34 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪ホシヤマ珈琲店 - ‬2 min walk
  • ‪牛たん炭焼利久西口本店 - ‬2 min walk
  • ‪麺屋 政宗 - ‬2 min walk
  • ‪Jolie - ‬1 min walk

About this property

Hotel JAL City Sendai

Hotel located in Downtown Sendai
You can look forward to dry cleaning/laundry services, a bar, and a restaurant at Hotel JAL City Sendai. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and a banquet hall
  • 5 meeting rooms, a vending machine, and luggage storage
  • An elevator and a front-desk safe
Room features
All 238 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and toilets with electronic bidets
  • Electric kettles, daily housekeeping, and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; JPY 2,000 for adults and JPY 1,100 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • J-Lounge
  • JOLIE

Family friendly

  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 14 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1100 for children
  • Self parking fee: JPY 1500.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel JAL City
Hotel JAL City Sendai
JAL City
JAL City Sendai
Jal City Hotel Sendai

Frequently asked questions

Is Hotel JAL City Sendai pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel JAL City Sendai?

As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at Hotel JAL City Sendai on Nov 24, 2025 start from ¥9,214, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1500.00 per day.

What time is check-in at Hotel JAL City Sendai?

Check-in start time: 2 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Hotel JAL City Sendai?

Check-out is at 11 AM.

Where is Hotel JAL City Sendai located?

Located in Downtown Sendai, this hotel is within a 5-minute walk of AER Observation Terrace, Sendai City Tourist Information Center, and Aoba-dori Avenue. Sendai Anpanman Children's Museum & Mall and Jozenji-dori Avenue are also within 10 minutes. Sendai Station is only a 4-minute walk and Hirose-dori Station is 6 minutes.

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Reviews

Hotel JAL City Sendai Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Location

8.4

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 247 out of 606 reviews
Rating 8 - Good. 257 out of 606 reviews
Rating 6 - Okay. 69 out of 606 reviews
Rating 4 - Poor. 22 out of 606 reviews
Rating 2 - Terrible. 11 out of 606 reviews

Reviews

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and friendly, helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

FUWEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 8 nights in Jun 2025

10/10 Excellent

Hiroki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice
Stayed 1 night in Aug 2025

6/10 Okay

Jei woo

Liked: Cleanliness, staff & service
The location of this hotel is convenient.
Stayed 3 nights in Nov 2024

8/10 Good

EDDIE

Liked: Cleanliness, staff & service, property conditions & facilities
Almost attached with station and very convenient and breakfast was wonderful
Stayed 1 night in Nov 2024

10/10 Excellent

Obara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Rajaram Reddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People are very nice and the breakfast service is good. The hotel is very conveniently located close to the Bullet train station. Parking is a little expensive.
Stayed 1 night in Apr 2025

10/10 Excellent

Wing Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, Clean room, will definitely come back
Stayed 1 night in Apr 2024

8/10 Good

Ge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy transportation and downtown location for shopping.
Stayed 1 night in Aug 2024

6/10 Okay

Akira Kikuchi

location from Sendai Station.
Stayed 2 nights in Jul 2024

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to station. Super friendly and helpful staff. Great breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a standard twin and room was spacious w a small sofa. Received 2 bottles of water each day. Hotel was close to Sendai Station. Nice hotel.
Stayed 2 nights in Jan 2025

6/10 Okay

Miyuki

No complains however, comparing with latest new hotels the facility is a bit dated.
Stayed 1 night in Jun 2024

8/10 Good

LIEN

Liked: Staff & service
Bathroom need more cleaning
Stayed 4 nights in Apr 2024

6/10 Okay

Akira Kikuchi

Bath room hook was broken and ceiling fans also didn’t work.
Stayed 2 nights in Jun 2024

8/10 Good

keisuke

Liked: Cleanliness, staff & service, property conditions & facilities
朝食が素晴らしい
Stayed 2 nights in Nov 2025

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
トリプルルームは広く、3人で部屋にいてもリラックスできます。 バス、トイレはきれいで、お湯は早めに暖かくなるし、水圧もしっかりで、石鹸もすぐに洗い流せます。
Stayed 1 night in Nov 2025

10/10 Excellent

Koki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
仙台駅へアクセス優秀、部屋はコンパクトだけど、綺麗で文句無し。 朝ごはんもおすすめです。
Stayed 1 night in Oct 2025

10/10 Excellent

?

Liked: Cleanliness, amenities, property conditions & facilities
部屋は清潔でベッドは広く快適でした。
Stayed 1 night in Oct 2025

8/10 Good

Yumiko

Liked: Cleanliness, property conditions & facilities
駅にも近く、清潔で気持ちがいいホテルでした。
Stayed 1 night in Nov 2025

10/10 Excellent

KATSUYA

Liked: Cleanliness, property conditions & facilities
機能的なお部屋で清潔感があり快適に過ごせました。
Stayed 1 night in Oct 2025

8/10 Good

Kotaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
毎日お水のサービスがあるところ、助かります♪
Stayed 3 nights in Oct 2025

6/10 Okay

Yumi

Liked: Staff & service
Disliked: Property conditions & facilities
シャワーカーテンに臭いがあり、滞在中ずっと少々不快でした。 それ以外は、寝具もシーツもタオルも清潔でした。 お掃除も行き届いていたと思います。 ただ、ティッシュの補充がなかったようで(もしくは補充が充分ではなかったのかもしれませんが)、2泊3日の滞在でしたが、最終日はやや不便な思いをしました。 ただ、フロントのスタッフの方々は、とても温かくテキパキと接してくださいました。 ありがとうごさいました。
Stayed 2 nights in Oct 2025

8/10 Good

遠藤

お風呂の排水が
Stayed 1 night in Oct 2025