スナイ のコンドミニアム

「Pool: Poor condition! Unit: Very clean. Location: Perfect, lotsa eateries and mini marts. Check in process: Need improvement between housekeeping & management. Despite advising our check in time and confirmation that we were able to check in at 3pm, our keys arw not available as unit still under housekeeping status. Keys collected close to 5pm. We could have done so much things in that 2hrs waiting!」

「Room was very clean and perfect for a staycation. Thumbs up.」

「Expedia response is not accurate. When message property they do not response. No proactive action of them informing on the check in procedure. Only when I whatapps using the contact number stated in Expedia, that number is for Penang. Only then they direct me to their Johor number. The unit I stayed in, toilet stinks, probably due to drainage issues.」

「Well, we tried to get in contact but never got a reply. We had made a booking error and booked for the wrong year (yes, our fault), but any communication just got ignored. We thus never made it there.」