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"Big spacious room, pool, lovely garden. "

"The room and view is really really lovely and we actually enjoyed our stay here. The food is really nice too. The room’s aren’t too private though, you can see and hear the villas around you (wasn’t a problem for us). The staff really let you down though. They’re curt and rude and we felt like we were treated like outsiders for not being Malaysian the entire time (which is honestly surprising because we have been travelling around Malaysia for two months and have only ever encountered the loveliest people. As an example - We asked for kayaks and were just told ‘no’ and had to ask several people why before someone told us that the water level might be too low, which it wasn’t because we went snorkelling in it instead (which was really lovely). Also, our whatsapp conversations were vague in the lead up to our stay and they didn’t tell us which of the two jettys we would be picked up from, which caused chaos on the day. Another example - we kept ringing the bell for the bar and the staff member would refuse to come out and serve us. I just feel that as full-price paying customers, we shouldn’t have been made to feel that way. But i guess you get what you pay for. It’s the cheapest floating villa stay in the area and i would recommend it if you’re not looking for luxury and politeness. Bonus if you speak Malay :) "