Search Castles in Scarborough

"We had a lovely room with a sea view and lots of space and seating for our 3-day break. The staff were great and helpful when needed. However the whole place is looking a bit tired and in need of sprucing up. This did not detract from our stay and is reflected in the good rate we paid. We would certainly consider staying again ."

"The room was clean but needs updating , the window would not shut and the wind was whistling through the window , reception there was a bell on the wall pressed that quiet a few times no body came , saw other guests and asked them there was a ring doorbell type round the corner spoke to a chap he told what for key safe but because quite def couldn’t understand him finally got to my room after about 1 hr , the only good thing I can say the location good "

"My Room was clean. Shower in my room was clean. Staff customer service skills were Good. Location is only a 10 minute walk to the sea front. Loose wire in the corridor near my room. Paint peeling from the Skirting board in my room. Couldn't open the window in my room. Communication from the staff could have been better about me checking out "

"Clean safe and close to everything. Staff very helpful. "

"Great selection of hot food, fruit, cereals, really anything you want."

"overall cleanliness terrible Letter of complaint sent Resaurant coach parties and other guests are cramped into small area lager area as per advert picture is not in use "

"Such a lovely welcoming place. Beautiful rooms and bathroom. We will be back!"

"Wonderful sea view. Highly competent, professional and friendly staff team from check in to bar to check out. "

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