ソーミル エリア ホテル

「趣がありロケーションも良い。売店のお姉さんやドアマンがとてもフレンドリー」

「Quiet elegant hotel in a good location with above average resturants. Nice gym and pool area. Good resturant with outside dining.」

「The room was clean, but missing a coffee maker」

「Great location. Had one small issue but it was promptly resolved! 」

「The view from the sixth floor was amazing! The pool and hot tub were fabulous. The room was quiet. We had a great time. The only thing is that the food was not very good. The steakhouse was closed that day so we had to eat at the other little restaurant and I would not recommend that at all. The coffee shop and the treats and coffee there were great.!」

「Check in went very smooth thanks to Deseree’ she was a lot of help. Breakfast was good, the staff was very pleasant and breakfast area was cleaned. The water pressure in shower was a plus, rooms are a little small but clean and quiet. The only bad thing I would say is the door to the rooms are very heavy. 」

「When we were checking in our first impression was with a young security guard that stated that our kids couldn’t be loitering in the lobby. We literally just checked in. I asked if they were doing something to cause an issue and it was stated that they needed to be sitting down until going to the room. Very poor customer service to say the least and not kid friendly at all! We get it’s a Casino but how they treated us was very disappointing to say the least!」

「Continental breakfast not adequate 」

「This was a great place to stay with 4 kids. The pool was nice, but it didn't have a hot tub. We had to pay $8.00 a night too park on the property and there was not always available parking if we come back to the room after 8:00.」

「Wonderful room, just get to stay one night the moutain view is so good in the morning. At night we cannot see mountain.」

「The speakeasy was a fun experience. We really liked the mid century modern feel of the hotel. It felt like stepping into the 1950’s and having that Route 66 road trip. 」

「Room was clean and recently updated. 」

「施設自体は少し古い印象を受けました。また、コロナ禍での宿泊だったこともあり、接客サービスにも印象に残るものはありませんでした。」

「空港までの送迎サービスをして欲しいと思います。エアラインのクルー達しかシャトルバスサービスは、やっていないと言われたのでシェラトンなのにやってないの？と感じました 他の国のシェラトンホテルでは、当たり前のシャトルバスサービスなのに残念でした」

「Internet went down and couldn’t accommodate for us. We had to check out to check in back at 3pm」