São Bento do Mato Vacations from ￥239,192

Eurostars Universal Lisboa Hotel (Parque das Nacoes) was one of the best hotel experiences in my travel history. What made it exceptionally special was the awesome staff! As I entered the doors I immediately received a warm-welcome, and this carried on through to the onsite restaurant (best salmon ever!), to the pool bar, right down to the smiley housekeeping staff. EVERYONE was top-notch and provided the best that hospitality can provide. To say that they understood the assignment is an understatement. I have to give a SPECIAL shout-outs to Daniel in the on-site restaurant and Andre at the Pool Bar. BIG hearts!! I was traveling solo, so my room was very quaint, clean and extremely comfortable with a nice view of the Tagus River. I highly recommend this hotel for those who prefer not to be in the center of the hustle and bustle of the city center. It's a great area for walking alongside the ocean, renting an electric cycle, shopping at the Vasco da Gama Mall, trying your luck at the Casino Lisboa and visiting the Oceanarium.

The room looks good, but it was not funtion as l. The safe did not work; there were no drawers for clothes; the bathroom did not have space to store toiletries; the towels were not nice,

Les employés sont très serviables et toujours prêts à aider pour nous améliorer notre séjour.

The hotel apartments are well appointed and in a great location. The pool area which is a big draw especially in summer needs some renovation and the pool needed more regular cleaning.