4/10 (不満)
Persio
小さなお子様連れの家族旅行
2026 年 4 月 7 日
Initially both Ariela and Celeste were nice and friendly but towards the end of our stay they were not as receptive and/or understanding to our needs. Celeste was difficult to speak with, lacked understanding and at times she became argumentative. I understood that check-out was at 11pm but felt pressured because Celeste showed up at 10:30pm to conduct an inspection of the property which did not go well. Many of our guests were taking showers and dressing up to leave the property. It's significant to mention, that one of shower stools in one of the rooms, while one of my guests was taking a shower, the fiber glass floor collapsed, she cut her foot, was bleeding and it became swollen. They did not offer any medical assistance nor anyone showed up to inspect the damage her injury. I do have to say that all the bedrooms and the whole property was clean and spotless. I usually travel from the USA and I have stayed in numerous Villas, Hotels and Resorts in the past but I've never experienced such a negative interaction as we did at this particular Villa with Celeste and Ariela. I did not like the location and I will definitely never stay there again.

Persio
2026 年 4 月に 2 泊滞在


















