「I arrived @Cozy Room during my first visit there and learned my booking had gone into the hotel's spam mail. Subsequently, there was no booking for me and no available rooms.
However, Cozy Room immediately made it right-within 15 minutes they Ubered me, at their expense, to another hotel not too far away. I was heading to Machu Picchu the next morning so I left my luggage at the new hotel to hold until my return. Upon my return, Cozy Room had picked up my luggage and they were waiting for me...
「Excelente. Muy buena predisposición del personal, las habitaciones limpias. Buen internet. Lo único negativo que tiene una cuadra con bares que a la noche se juntan a tomar. Sin embargo, no sentimos inseguridad.」
「Quarto novo, limpo e silencioso. Funcionários muito atenciosos. O hotel não está no centro histórico, porém, fica muito próximo, 15 a 20 minutos caminhando da plaza de armas.」
「Clean and located in walking distance to many things. Continental breakfast was good. They cooked our eggs to order. It was cold in the mornings as it is winter there(July), but the days warmed up nicely. I started with pants and changed to shorts in the late morning.」