Soho Boutique Palacio de Pombo

Property class: 3

Choose dates to view prices

Reviews

8.6 out of 10
Excellent
Soho Boutique Palacio de Pombo provides amenities like a coffee shop/cafe and dry cleaning/laundry services. Stay connected with free in-room WiFi.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room

A bedroom with a large bed, a sofa, a mirror, and a mural on the wall.

Double Room

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

A bedroom with a large bed, a textured wall, and a view of the room.

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

A hotel room with a round mirror, a white vanity table, a coffee maker, and toiletries.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite

A bedroom with a modern design, featuring a spiral staircase, a neatly made bed, and a large window with curtains.

Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

A hotel room with a bed, a desk, a chair, a TV, and a window.

Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4

View all photos for DOUBLE STANDARD

A hotel room with a bed, a flat-screen TV mounted on the wall, a bedside table with a mirror, and a window with a view of buildings.

DOUBLE STANDARD

  • Sleeps 2

DOUBLE STANDARD

  • Sleeps 4
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About the neighborhood

Santander City Centre, a neighborhood in Santander, is home to Soho Boutique Palacio de Pombo . Chico Port and Santander Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore El Sardinero Beach and Jardines de Pereda. Looking to enjoy an event or a game while in town? See what's going on at El Sardinero Stadium, or consider a night out at Palacio de Exposiciones y Congresos de Santander. Visit our Santander travel guide
Map
39003, Santander, CALLE MARCELINO SANZ DE SAUTUOLA, 2

What's nearby

  • A grand archway with the inscription "Banco de Santander" above it, flanked by ornate buildings with balconies and statues.
    Banco Santander
    2 min walk - 0.2 km
  • A historic building with multiple balconies and statues in front.
    Plaza Porticada
    3 min walk - 0.3 km
  • A historic stone church with a bell tower, surrounded by trees and modern buildings.
    Santander Cathedral
    5 min walk - 0.4 km
  • A pedestrian bridge over water with a person holding an umbrella.
    Centro Botín
    5 min walk - 0.5 km
  • Plaza de Canadio
    2 min walk - 0.2 km

Getting around

  • Santander (YJL-Santander Train Station)
    11 min walk
  • Santander (SDR)
    19 min drive

Restaurants

  • El Diluvio
    2 min walk
  • Cafeteria Alaska
    2 min walk
  • Bodega del Riojano
    2 min walk
  • Chocolatería Aliva
    1 min walk
  • Café de Pombo
    2 min walk

About this property

Soho Boutique Palacio de Pombo

  • Hotel near El Sardinero Beach
  • Soho Boutique Palacio de Pombo provides amenities like a coffee shop/cafe and dry cleaning/laundry services. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), an elevator, and a 24-hour front desk
    • Tour/ticket assistance, a reception hall, and concierge services
    • Luggage storage and smoke-free premises
  • Room features
  • All 64 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and minibars.
  • Extra conveniences in all rooms include:
    • Bathrooms with tubs or showers and hair dryers
    • Travel cribs, coffee/tea makers, and heating

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Bioscore Sustainability. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:30 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A coffee shop/cafe

Family friendly

  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day, plus a one-time cleaning fee of EUR 20
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Pet fee: EUR 10 per pet, per day plus EUR 20 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number No, MA-166143, 5127301VP3152E0017DK, country:ES|stateProvince:|city:santander|address1:CALLE MARCELINO SANZ DE SAUTUOLA, 2|address2:|postalCode:390, Spanish Commercial Registry, ES, Business, ES:B09843723

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Soho Boutique Palacio de Pombo pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 10 per pet, per day. A cleaning fee of EUR 20 also applies. Service animals are exempt from fees.

How much is parking?

Soho Boutique Palacio de Pombo doesn't offer parking.

What time is check-in at Soho Boutique Palacio de Pombo ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Soho Boutique Palacio de Pombo ?

Check-out is at noon.

Where is Soho Boutique Palacio de Pombo located?

Located in Santander City Centre, this hotel is steps from Casa Pombo, Mercado del Este, and Museum of Prehistory and Archaeology of Cantabria. Plaza de Pombo and Paseo de Pereda are just steps away. Santander (YJL-Santander Train Station) is 11 minutes by foot and Santander Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Soho Boutique Palacio de Pombo Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Amenities

8.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 30 out of 56 reviews
Rating 8 - Good. 18 out of 56 reviews
Rating 6 - Okay. 3 out of 56 reviews
Rating 4 - Poor. 2 out of 56 reviews
Rating 2 - Terrible. 3 out of 56 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean, big room and bathroom! Only thing was as the shower is "open plan" it soaked the whole of the bathroom floor making it pretty slippery. Would definitely come back next time we're in Santander.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We needed to stay an extra night. We were given this at a very reasonable price. The room was good and the reception staff were always available and very pleasant
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Friendly staff

Vert friendly staff, helt with differens things and breakfast was very nice. Will stay there next time I am in Santander again.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel, fantastic old building with a lot of character. Rooms are basic but it was very quiet and I had a great sleep. The staff were very polite and helpful.
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in great hotel in santander

Great location dog friendly but don’t have bowls or beds Paid parking available nearby Stored our bikes for us
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. We had a corner room with three balconies which was lovely. Room was very large and comfortable. Staff were amazing. Only niggle was the breakfast - could get a better breakfast just across the road at the corner bar for a third of the price. But I would definitely stay at this hotel again.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, room comfort
Shops nearby Breakfast good Inconvenient parking not included in tarrif
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Location, clean, friendly. Please consider having English language News channel
Stayed 10 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Nice location

The hotel was nice . Lovely decor . The bed looked great but unfortunately it was not that comfortable. Great location for shops & restaurants.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and room space
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property which looks brand newly renovated. Unfortunately there is a huge renovation project next door which means constant noise during the day but once this is sorted the location is ideal in the centre of a beautiful small city
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay, really helpful reception on arrival, beautiful room and immaculate. Couldn’t fault. Would definitely recommend. Great location if you want to be in and amongst city life and have everything on your doorstep.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, room a little small
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Staff & service
The reception staff are great, friendly and efficient. The communal spaces are tired and need decorating or at least a deep clean. Our room was lovely and big and relatively newly renovated, again attention to detail on repairs/deep cleaning is needed. Great location.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
LOCATION IS PERFECT. BED SIZE VERY GOOD. PILLOWS HARD FOR MY TASTE. BEEN IN OTHER 4 STAR WITH SOFTER PILLOWS. LOVELY PROPERTY OVERALL. NEVERTHELESS FRONT DESK PERSONNEL NEED TO BE MORE RESPONSIVE TO CUSTOMER NEEDS. THEY ALSO NEED TO LAUGHT MORE, TOO SERIOUS. IN ALL HONESTY WE CAME FROM A E STRA HOTEL WHERE THE FRONT DESK GO OVERBOARD TO SATISFY CUSTOMER, THIS IS NOT THE CASE, SEEM THAT THEY CARE LESS. THEY APPEAR NOT KNOWLEDGABLE IN RESTAURANT RECOMMENDATIONS WHEN ASKED. BREAKFAST SERVICE IS MEDIOCRE, YOU HAVE TO GO AFTER THEM WHEN IT IS SUPPOSE TO BE THE OTHER WAY. ALSO THERE IS LACK OF OPTIONS. FRUIT ARE SCARCE. NO DOUBT NEEDS CUSTOMER SERVICE IMPROVEMENT.
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The hotel’s location is unbeatable, right in the city center. While there’s no parking, I expected this and rented a spot nearby. I traveled with my dog and enjoyed walking him in nearby garden areas. Breakfast was lovely, with a beautiful setting and friendly staff. The cleaning staff were also great—happy to clean while I walked my dog. However, our stay wasn’t perfect. A guest next door flooded their room, and we were woken early to check ours. While I understand the situation, I was disappointed by the lack of empathy from the staff. Despite the significant disruption—especially with our dog in the room—we were not offered any alternative arrangements, just a few towels placed down. The constant coming and going of police, maintenance, and cleaning staff made it even more stressful. Another issue arose when I asked reception to notify cleaning staff to tidy our room while I was out. Two hours later, they hadn’t been informed, and reception unfairly blamed the cleaners. The room was very small for the price, and the bed wasn’t up to four-star standards. Despite these issues, the exceptional location made up for a lot.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. Room was spotlessly clean with a wonder shower in the bathroom.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent standard of hotel for the price!
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location. Room with veranda balcony overlooking the street below
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good beds

Good beds
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santander weekend

Great location, easy parking but expensive, polite, not boutique in any way but nice hotel.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend.
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
Works around hotel make the stay just unbearable. Staff at check in counter were not helpful at all. Rude at times. And, this is not a 5 star hotel by any means, 4 at best.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Precioso hotel, muy ubicado y un staff muy atentos a nuestras necesidades
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 2 nights in Aug 2025