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Sercotel El Balcón de la Bahía

3.0 star property
Escape to serenity near Gran Casino del Sardinero. Find your perfect spot amidst lush gardens or beside the inviting seasonal pool.

Choose dates to view prices

Sercotel El Balcón de la Bahía, close to Chico Port and Paseo de Pereda, offers a serene escape with its garden and outdoor pool. Unwind on the sun-kissed terrace or take a dip in the pool surrounded by loungers and umbrellas. With free in-room WiFi, express check-in/out, luggage storage, front-desk safe, tour assistance and elevator access.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Housekeeping
The current price is ￥10,433
￥11,477 total
includes taxes & fees
Mar 17 - Mar 18

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double or Twin Room, Bay View, Tower

Deluxe Double or Twin Room, Bay View, Tower | Down comforters, minibar, in-room safe, desk

Deluxe Double or Twin Room, Bay View, Tower

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Terrace
Air conditioning
Heating
Smart TV
Renovated in 2022
Separate bedroom
Down duvet
Blackout drapes/curtains
  • Bay view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Double or Twin Room

Premier Double or Twin Room | Down comforters, minibar, in-room safe, desk

Premier Double or Twin Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Renovated in 2022
Separate bedroom
Down duvet
Blackout drapes/curtains
Hair dryer
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, Terrace

Deluxe Double or Twin Room, Terrace | Down comforters, minibar, in-room safe, desk

Deluxe Double or Twin Room, Terrace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Heating
Smart TV
Renovated in 2022
Separate bedroom
Down duvet
Blackout drapes/curtains
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | Down comforters, minibar, in-room safe, desk

Standard Double Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Smart TV
Renovated in 2022
Separate bedroom
Down duvet
Blackout drapes/curtains
Hair dryer
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Down comforters, minibar, in-room safe, desk

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Smart TV
Renovated in 2022
Separate bedroom
Down duvet
Blackout drapes/curtains
Hair dryer
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace

Down comforters, minibar, in-room safe, desk

Junior Suite, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Smart TV
Renovated in 2022
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, City View, Tower

Junior Suite, 1 Queen Bed, City View, Tower | Down comforters, minibar, in-room safe, desk

Junior Suite, 1 Queen Bed, City View, Tower

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Renovated in 2022
Separate bedroom
Down duvet
Blackout drapes/curtains
Hair dryer
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Located in La Gándara, a neighborhood in Santander, Sercotel El Balcón de la Bahía is near the airport and near the beach. The area's natural beauty can be seen at El Sardinero Beach and Los Peligros Beach, while Palace of Festivals of Cantabria and Centro Botín are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at El Sardinero Stadium. Visit our Santander travel guide
Map
39006, Cantabria, Santander, Paseo Menéndez Pelayo 44

What's nearby

  • Banco Santander featuring heritage architecture
    Paseo de Pereda
    5 min walk - 0.5 km
  • Banco Santander which includes a city and heritage elements
    Banco Santander
    9 min walk - 0.8 km
  • Santander_SantanderFerryTerminal_6163274_08
    Santander Ferry Terminal
    14 min walk - 1.2 km
  • El Sardinero Beach showing a sandy beach, rugged coastline and general coastal views
    El Sardinero Beach
    16 min walk - 1.4 km
  • Chico Port
    5 min walk - 0.5 km

Getting around

  • Santander (YJL-Santander Train Station)
    10 min drive
  • Santander (SDR)
    25 min drive

Restaurants

  • Tapas 53
    7 min walk
  • La Mulata
    3 min walk
  • La Grol'la
    7 min walk
  • Casimira
    4 min walk
  • Marucho
    4 min walk

About this property

Sercotel El Balcón de la Bahía

Hotel remodeled in 2022 and located near El Sardinero Beach
Located close to Chico Port and Paseo de Pereda, Sercotel El Balcón de la Bahía provides a 24-hour business center. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Self parking (surcharge), express check-out, and express check-in
  • Tour/ticket assistance, smoke-free premises, and luggage storage
  • 1 meeting room, a banquet hall, and a front-desk safe
Room features
All guestrooms at Sercotel El Balcón de la Bahía boast perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • 40-inch Smart TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, LED light bulbs, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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8.6 out of 10, Excellent, 247 reviews
The price is ￥11,469
￥12,616 total
includes taxes & fees
Mar 15 - Mar 16
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (EUR 17 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle storage
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (420 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1850
  • Double-glazed windows
  • Renovated entire property - September 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children 9 and younger are not allowed at this property; All guests older than 9 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: EUR 17 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 9:00 PM
Children 9 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sercotel El Balcón de la Bahía have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Sercotel El Balcón de la Bahía?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Sercotel El Balcón de la Bahía on Mar 17, 2026 start from ￥10,433, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sercotel El Balcón de la Bahía pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 17 per night. Limited spots are available.

What time is check-in at Sercotel El Balcón de la Bahía?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Sercotel El Balcón de la Bahía?

Check-out is at noon.

Where is Sercotel El Balcón de la Bahía located?

Located in La Gándara, this hotel is within a 10-minute walk of Paseo de Pereda and Chico Port. Palace of Festivals of Cantabria and Centro Botín are also within 15 minutes. Santander (YJL-Santander Train Station) is 21 minutes by foot and Santander Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sercotel El Balcón de la Bahía Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 99 out of 135 reviews
Rating 8 - Good. 23 out of 135 reviews
Rating 6 - Okay. 8 out of 135 reviews
Rating 4 - Poor. 3 out of 135 reviews
Rating 2 - Terrible. 2 out of 135 reviews

Reviews

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amazing staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really amazing and kind
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Well located away from city center but walkable distance. Very good staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Excellent clean hotel and in a great location. Staff extremely friendly and very helpful
Stayed 3 nights in May 2025

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hospitality
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and location.
Stayed 2 nights in Apr 2025

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a night or two

The best, most comprehensive check in ever! A very decent hotel, excellent position. Would recommend
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel was perfectly located the staff very helpful and friendly and the room was perfect
Stayed 4 nights in Jun 2024

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, hvac too hot
Stayed 1 night in Sep 2025

10/10 Excellent

Mrs Linda A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an absolutely fantastic hotel. Service was phenominal throughout, very attentive to our needs. We had a full tour of the grounds and our room on check in which was a very nice touch. We arrived early on check in day, and were able to leave our bags which had been put into the room by check in. The room was fantastic, nice and spacious with a lovely terrace. We spent a few afternoons by the pool too which was gorgeous, created a little escape from the bustling city below. 100% reccommend and hope to be back in the future.
Stayed 3 nights in Sep 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel. Service was great. Lovey area and everything was perfect. Would come back again if I was in the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were being hassled but dealt with the complainants well and made us feel welcome and at ease. Well located for everything Santander has to offer but important to pre book car parking as this is limited
Stayed 1 night in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect 3 day stay

Hotel was all you needed for a 3 day trip. 10 minute walk to main promenade. Staff were very helpful at all times. Delux double room was a good size(room 35), although no terrace which was a disappointment. There was biscuits, cake and fruit upplied everyday which was lovely. We were given a small bottle of wine on our last night to enjoy before heading out. Plung pool at rear was perfect for a quick dip yo cool off. Thanks to all for a lovely stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, nothing too much trouble. Excellent restaurant recommendations, pool area a godsend. They constantly contacted us to check all was ok. Had a superior room with a balcony overlooking the pool. Local pastry delivered for a complementary breakfast
Stayed 4 nights in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

When I arrived later than expected, Victoria was so helpful; and the next morning she even helped me with my bags, despite being told that it was OK. Great place; I’d definitely stay again. It was clean, tidy & comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Daniel and Victoria are friendly welcoming and informative, rooms have everything you need and very clean. Hotel is walkable to all amenities . A nice touch when you got back to your room there was a cake or pastry waiting for you , would definitely recommend and stay here if in the area
Stayed 4 nights in Apr 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Positives - Earnest and eager reception staff. Small enclosed terrace/balcony. Negatives - Very small bedroom. Lack of privacy (toilet and shower). Car parking isn't easy.
Stayed 1 night in Sep 2025

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel in a great location. The staff at reception were incredible and their service really made our stay. The room was comfortable and a good size. The pool is deeper than it looks and was a nice touch.
Stayed 1 night in Jul 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must for your stay in Santander

Wonderful hotel we couldn't have asked for more from the check in onwards everything was just perfect. We can't recommend this hotel highly enough. Staff deserve praise so professional yet friendly.
Stayed 4 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Friendly staff, had everything you could wish for, rooms we very clean and comfortable, convenient and good value. Would recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Exceptional stay ,Daniel was amazing,from the glass of cava to explaining everything,showing us how things worked,and booking a taxi for the airport on departure. Loved the gift breakfast 💕 Room was immaculate, unfortunately we didn't use the pool or the gym but all looked amazing . Excellent location for old town
Stayed 2 nights in Sep 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Stayed two nights here, a really nice small hotel, very friendly and near city centre. We even got a welcome drink. Our room had a balcony with city view. Will definitely stay again. Very nice and helpful people in the reception too!
Stayed 2 nights in Jun 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem/Joya Escondida

Sooo friendly. Small quiet hotel within easy walking distance of puerto chico and main town and not far from El Sardinero beach. Really comfortable very welcoming with little details on way in and out. A great place to stay in Santander
Stayed 1 night in Oct 2024

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great, but parking was awful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 5 minutes walk from the seafront, shops, restaurants and public transport. Knowledgeable, friendly, helpful and polite staff. Modern decor and lovely relaxing back yard with a plunge pool with lovely flora.
Stayed 4 nights in Jun 2024